Toronto Marriott Downtown Eaton Centre Hotel

Starting at

$ 115

TripAdvisor Review

Based on 1862 review

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This hotel lies in the heart of Toronto city centre and is directly connected to its most popular shopping complex, the Eaton Centre. In just 15 minutes on foot, guests will reach countless sights such as Chinatown, the CN Tower, Rogers Centre, the theatre district, and many more. Public transport, ...

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Property Info

This hotel lies in the heart of Toronto city centre and is directly connected to its most popular shopping complex, the Eaton Centre. In just 15 minutes on foot, guests will reach countless sights such as Chinatown, the CN Tower, Rogers Centre, the theatre district, and many more. Public transport, including bus, railway, and underground stations, is situated just 500 m from the hotel This hotel is spread over 18 floors and comprises a total of 461 rooms, of which 10 are suites and four are disability-friendly. The hotel welcomes guests in a spacious lobby with a 24-hour reception, a safe, a c...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    763

  • Very Good

    773

  • Good

    223

  • Reasonable

    61

  • Bad

    42

Travelers profile
  • Business

    646

  • Couples

    429

  • Solo travel

    96

  • Family

    366

  • Friends getaway

    174

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Total Disappointment

Reviewed 7 january, 2022

As a frequent guest of Marriott, I expected professional services. However, it was run as a 3 star motel. Although paid in advance for my entire stay, they kept charging my credit card on daily basis until I protested. The heater in the room can barely function in an average temperature of-7C. By the 4th night, the bathroom was out of hot water. There were no bathrobes or slippers in the room. Toiletries are not sufficiently supplied. This hotel has ruined the image l used to have about Marriott.

Ibrahim67

Ok

Reviewed 25 december, 2021

Ok hotel. Clean but unexceptional. Hotel is by the Eaton Centre though you have to go outside to access it. Didn’t use hotel restaurant but there lots of Asian restaurants nearby. Room had coffee maker but I had to ask for caffeinated coffee.

WarrenL677

5 star stay!

Reviewed 30 november, 2021

Just home from a really lovely stay at this hotel. Fantastic location, lots of bars, restaurants and shopping right on your doorstep. Found the hotel to be spotlessly clean and every member of staff I encountered to be warm and welcoming. Big thanks to Christian on reception for sorting an issue with my return airport pick up when Bay Street was closed to traffic - his help was much appreciated. Would 100% recommend staying here and will definitely return.

CaliLover05

Perfect location in Toronto

Reviewed 30 november, 2021

Great 5 night stay here! Great location next to the Eaton Centre and a quick walk to Union Station and ScotiaBank Arena. Right next to the TORONTO sign. Room was great, food in the bistro was excellent and staff were friendly and helpful. We really liked staying here.

Trotamundos1997

Great Customer Service, Great Location, Perfect Stay

Reviewed 21 november, 2021

The customer service from check in to check out is top notch. The staff work hard to make your stay safe and comfortable. Covid 19 protocols are in effect and we felt safe. You have to show vaccination status for the pool and fitness centre for example. The pool is shallow at 1.2 m and perfect for kids! There is also a restaurant in the hotel and the Eaton Centre is right beside the hotel, which is great to get your shopping on! The Dundas subway line is also a few steps away. The general manager Jonathan Holiwell is an incredible human being who takes care of guests. It was our child's birthday and the gesture of sending cake to our room for the occasion added a special touch of joy to our already happy stay. Conor at the front desk is also very kind and patient. Thank you Jonathan and team for all of your effort in keeping your guests safe, comfortable, and happy! You will NOT be disappointed staying here. Enjoy!

globefamily