Based on 115 review
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This lovely hotel is located in Treasure Island. The null consists of 54 54.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Business Facilities / FacilitiesBusiness Center
Reviewed 16 october, 2021
This place is nothing like it’s online pictures. As soon as I parked I knew it was not where I wanted to stay. I asked for a refund before checking in and was denied. I explained that the pictures where not accurate and I did not want to spend the night.I was told I could cancel my reservation but I would not be refunded. I booked a “pool front room” please see my attactched photos.
Ants and more Ants!!
Reviewed 28 september, 2021
Staff at check in was fantastic, after we got to our room everything went downhill! The room was extremely small and overpriced, and the window unit air conditioner was extremely noisy! We had booked 2 nights 9/24-26/2021 and if we would have been able to cancel our reservation after seeing the room we would have and drove back home. Woke up after night #1 and walked the 1/4 mile to the beach which was a little deceiving from the description. Night # 2 we returned from dinner and found ants everywhere in the kitchenette. We had no food or snacks so didnt know what attracted them, I cleaned everything up and the next morning they were back and this time we couldn't even use the toilet, ants were everywhere in the bathroom and swarming all over the hotel bar of soap. I took video of this and showed the girl when we checked out and response I got was "oh I have never seen this before, weird" she said she would let the manager know in which I have heard nothing at all from. I have left msg as well. Room #111
Roaches in paradise
Reviewed 30 july, 2021
Was extremely too high priced for what it was. We were ran off of the property for arriving 1 hour and 15 mins too early. It felt like a mile’s walk to the beach. Place wasn’t well kept. Needed a good pressure washing. Experienced a few roaches. There was construction going on that we weren’t told about prior to arrival. Never again.
NOT WHAT I EXPECTED FOR THE PRICE
Reviewed 30 july, 2021
Website showed a decent room but they failed to mention property was under some renovations and it is a MILE away from the beach. Even for a renovated room it was NOT up to my standards. I will never stay here again! Arrived early was was denied beach access and parking. Made us leave for 1.5 hrs and return and still had NO parking. There isn't enough spaces for the amount of rooms. Had to wait forever to get checked in. Lots of other issues too. See pictures. moldy shower curtain and gross tub. There was no hot water and no ventilation so we had to leave the bathroom door open for air. The grounds were terrible.
Just an okay stay
Reviewed 18 july, 2021
The room was clean upon first look. The main sleeping area looks as pictured with a recent renovation. The bathroom is dated and needs work. My main complaint was that the sheets were not clean on one of our beds. I always closely inspect the sheets and found black, curly hairs on one of the beds. We are a family of blondes so I was sure that I needed to make a complaint. I went to the front desk and asked for fresh sheets for both beds. The receptionist was very helpful. The room was fairly quiet until 2:30am when our upstairs neighbors arrived in from a night out partying. One of them walked around for at least at hour in cowboy boots on the hard floor. Needless to say, it was not a good night of sleep. I would not stay here again.