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2 adults - 0 children - 1 room

Royalton White Sands Resort

Starting at

$ 304

9348 TripAdvisor Reviews

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According to guests, it's ideal for:

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Property Info

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    5260

  • Very Good

    2168

  • Good

    972

  • Reasonable

    489

  • Bad

    459

Travelers profile
  • Business

    157

  • Couples

    2764

  • Solo travel

    109

  • Family

    3842

  • Friends getaway

    1467

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Wonderful experience, ignore the negative reviews

Reviewed 16 may, 2022

My friends and I truly enjoyed ourselves. Please do not let the negative reviews scare you away. Rooms and property look just like the pictures online. We booked a luxury ocean view (diamond club)-includes two butlers. We had Leo and Carla, both were amazing. We received fresh towels, a fully fridge, and dinner reservations everyday. No issues with hot water as seen in other reviews. Both Butlers communicated well via WhatsApp throughout our stay. Pools and beach were clean. All of the hotel staff are friendly and helpful! Bar staff was wonderful and entertaining as well. The Zen restaurant has the best hibachi we've ever tasted. Only issue was the elevator for our building being out of service for 2 days (we were on the fourth floor). If you have a swim up room there's no need to worry. Will be returning with my family next Spring.

mimik894

Dips pool bar

Reviewed 16 may, 2022

Really good service, would recommend ! Enjoyed my stay, the pool bar was excellent and staff were always offering drinks. Is very peaceful and quite near the pool, really nice staff and overall happy ! Vinessa,Sean,rayon,Anthony,kimesha thank for your service.

E2289TDlaurens

Amazing

Reviewed 15 may, 2022

I love the show Saturday it was amazing and thanks to snow from the vibes team for always going the extra mile for us. Thank you Royalton for make it possible. I will see you guys in the future all the best.

nicolelI6948CP

Best Experience Ever!(my wedding)

Reviewed 15 may, 2022

I had the most amazing experience. My husband and I chose Jamaica for our wedding. We've experienced Royalton before In Mexico and the Dominican Republic so we knew this was a great choice. What we didn't know was that this would be the best vacation ever. The hospitality is second to none. The staff was very kind, attentive, patient and transparent. They made me feel like they were a part of my family. They knew my needs before I could even ask. Before my wedding day, they made sure everything was in place. Anything I needed they delivered. To be honest, they worked so hard that I felt bad to ask for anything. Lol. I wanted them to rest!!!! One of the butlers, a lady, was pregnant and she didn't let that stop her. She worked so hard and remained patient with me. I know I was probably a handful because my wedding made me so nervous. She would calm me down and i would check on her and the baby. Lol. I cannot remember her name. She was having a little girl and that would be her first girl as she already has male children. Leo, our other butler was outstanding as well. He would appear out of nowhere and cater to our needs and wants. He would come look for us on the beach, in the pool, in the restaurants- if he didn't hear from us, he would diligently look for us to make sure we were taken care of. He assisted with everything from getting me those delicious Jamaican apples to dinner Reservations to making sure my husband got his haircut for the wedding to excursions.... I mean everything I could think of Leo delivered. He would tell me "no" if he felt something wasn't best for me and then tell me the best alternative. I can go on and on about Leo. Most of all he was so respectful. Whether my husband was around at the moment or not, he was very respectful. That meant a lot to me. From day 1 to our last day they were the best. Sasha!!!!!! She was our wedding planner. Omg she saw every emotion I could possibly have the day before my wedding and my actual wedding day. She laughed with me. Wiped my tears. Relaxed my anxiety. When I would get angry(as every bride does at some point), she never met my anger with anger. She has such a calming spirit about her. So genuine. I could tell that's who she really is and it wasn't only because she was doing her job. She made sure my wedding day went on seamlessly. She would tell me "Sharde. Stop. Take a minute. Calm down. Relax". Lol. She assisted with make up. Helping me get dressed. Checked on my hair. She actually walked me to the aisle until it was time for me to walk alone. This also meant so much to me. There was a lady that actually schedules the excursions. She was so helpful as well. I can't remember her name either. She called around to find a strapless bra for me and my daughter for my wedding gown because I left it home. Told me don't worry about the money and that I could pay her later. People aren't usually that offering g and trustworthy with complete strangers but she was. Im getting emotional just writing this review and I could go on and on. The only word I can think of to describe them is perfect. I suggest anyone that is thinking about experiencing Royalton White Sands to do it!!!!!! This was the absolute best vacation ever. Also I had a guest list of 30 people and they were just as attentive to each one of my family and friends. Ps. These are pictures of me a d Sasha and myself, my husband, our children and Leo.

ShardeandAdrian

Dips pool bar

Reviewed 15 may, 2022

They have amazing service at the bar very attentive and very fast. Made our stay amazing. Great vibes ,great night life different activities ,great beach,especially on the island very peaceful shout out to vine sea,kezena,Kimesha,gervent ,Steven,raniel ,Anthony definitely coming back.

B6444YAstephanied