Based on 246 review
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This charming hotel is in Auburn Hills. null can make good use of the wireless internet connection available at the public areas of the null. Somerset Inn offers 24-hour reception for guests' convenience.
Check-out ends at: 11:00
Lots of Rooms but an almost empty Hotel
Reviewed 5 august, 2021
This Hotel is very nice with a wart or two. Check in was professional and positive. There was a mix up on our request for a King bed but after a bit of juggling we got a room with a King bed. Room was very quiet. Since it does not have a pool, there were no kids making noise which was nice. Now the wart....The wall thermostat is motion detecting meaning that the Air Conditioner did not work when you were away from the room, so upon your return the room was stuffy and hot...cooling down took about 15 minutes. Then you discover the A/C shuts down as you sleep as no motion is sensed. I hate these insidious motion detecting thermostats with a passion. We used a milar ballon on a ribbon to keep the motion detecting thermostat functional. Guest should not have to endure this...
They need to enter the 21st Century
Reviewed 12 february, 2020
They can't seem to generate a e-receipt and have it to you within 24 hours of your stay...and, WORSE, they don't provide a paper one under your door. I've had to call, typically, 4 or 5 times to get one emailed to me. Online reservation system is also lacking.
Reviewed 14 january, 2020
For starters, as mentioned in other reviews, rooms are clean. Unfortunately they are very outdated. The bathrooms are small and outdated. No refrigerator, when I called the front desk they offered to bring me one for an extra $10 a night. I figured no big deal I’ll get ice. The ice bucket looks worn out like the inside was cleaned with a wire brush and no bag for it. I asked if I can get a new bag or bucket, they at least offered to bring me one. For $191 after taxes, just expect more. Branded hotels a mile down the road are much nicer for same price or better
Reviewed 19 november, 2019
Front desk staff are the best bit about this place. The bar feels like it was erected by a 10 year old, the WiFi is worse than than the 4G connection and patchier. The engines of inter-regional jets are quieter than the in-room conditioning units. Difficult to recommend; if it was not for the front desk staff it would have been a two.
Overall Good Experience!
Reviewed 5 november, 2019
Close to Somerset Collection. The rooms were the cleanest I have seen in a long time! Seriously! Beds were supportive and comfortable.Staff courteous and helpful. The Crumpets Restaurant within the hotel was delish. Impeccable service.