Based on 1409 review
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The following services and amenities are available, but with reduced service: Complimentary Evening Social, Breakfast.The following services and amenities are currently not available: Airport Shuttle, On-site Restaurant(s), Room Service.Located in the heart of Tulsa, the Embassy Suites by Hilton Tulsa I-44 is the perfect location for the corporate business traveler needing extra work space, families traveling with sports teams, or just a weekend getaway, Enjoy convenient access to Expo Square, Mohawk, Titan and Indian Springs Sports Complexes and the BOK Arena as well as all major shopping, di...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesPoolIndoor pool.
Reception servicesSafe boxLuggage storage
Okay but needs improvement
Reviewed 18 november, 2021
Dated but clean hotel. Room was clean but lower quality furnishings than most Embassy Suites I’ve stayed at. Made to order omelets were great for breakfast. My biggest problem I had is I requested My room to be cleaned and sheets changed the day before I wanted it done and was told Housekeeping would be notified to clean the room snd change the sheets. When I got to my room the following evening, nothing had been done. I ended up going to the front desk and getting towels and bed sheets and had to change the sheets and towels myself. The next day I made it to breakfast at 0855 when it was supposed to be closed at 0900. The barriers to entry had already been put up, though all the food was still out. I asked if I could please get some food as it wasn’t 0900 yet and they said it was according to their watch and denied me entry. This upset me since all the food was still out and my iPhone is saying it was still 0855. Did I cut it close? Yes. But considering the food was still there snd it wouldn’t have been hard to have allowed me to fill a plate quickly at the buffet, it seemed not very customer friendly and the woman denying service was quite rude about it. When I told the front desk staff at checkout about my experience, they did apologize and said they’d work to improve and requested I give them another chance the next time I’m in town. They gave me a discount, points and food from the snack area, which was nice of them, but what I really hope is tgat they make changes in staffing so this isn’t a problem in the future.
Ok but not great
Reviewed 8 november, 2021
Personally, the price is way over what it’s worth. The rooms and bathrooms need to be updated. The complementary drinks were not worth it, we couldn’t drink ours because they were heavy with liquor. Their air conditioning wasn’t working properly and it was very weird that we couldn’t control the air in our room, we had to get a fan because it was too warm in our room. The breakfast was ok.
Reviewed 4 november, 2021
Rooms weren’t cleaned properly. Found hair and random bits of trash in the room. The front desk was friendly and polite answered any and all questions I had. Do not like that fact that I ordered a king bed but found out the website will let you book it but will automatically change it to a 2 double bed room if there isn’t any king beds available.
Front Staff- Extra Special- Extra care. Felt safe and sound.
Reviewed 26 october, 2021
The hotel is centrally located that connects at least three different highways. It is close to everything. I still considered a safe and sound neighborhood. Plenty of gas stations restaurants service stores all around. It is a very nice place with spacious rooms
Throwback to the 80’s
Reviewed 26 october, 2021
The location is good, but the interior is in need of major upgrades! Torn carpet, ancient bath tub & showers, & prehistoric furniture. Once in the room you will see what I mean. Good luck on your stay. :)