Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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$ 600

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The exclusive condo hotel is located on the Riviera Maya and is about 300 m from the nearest public transport, 35 minutes from Playa del Carmen and only around 90 minutes from Cancun International Airport. The modern and minimalist style is evident in this condo hotel, which was renovated in 2011 an...

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The exclusive condo hotel is located on the Riviera Maya and is about 300 m from the nearest public transport, 35 minutes from Playa del Carmen and only around 90 minutes from Cancun International Airport. The modern and minimalist style is evident in this condo hotel, which was renovated in 2011 and has 420 rooms. It has large gardens, where the flora and fauna of the region emerges, offering paths full of colour and freshness. Guests have access to and use of the facilities of the neighbouring complex, which has an internal shuttle service every 5 minutes. Additional amenities include a 24-h...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Online check-inDisfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Take advantage of recreation opportunities such as an attached winery or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, tour/ticket assiRelax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities aMake use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, wHead down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional amenities at this hotel include complimentary Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje.Con una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada!Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a lazy river and an outdoor tennis court. This hotel also features complimentary wireless Internet access, Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. This hotel also features complimentary wireless Internet access and tour/ticket assistance. Getting to nearby atPractice your swing on the golf course or dip into one of the 2 outdoor swimming pools. This hotel also features complimentary wireless Internet access and tour/ticket assistance. Getting to nearby atCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Pon a prueba tu fortuna en el casino o disfruta de otras instalaciones recreativas, como una piscina al aire libre o sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servTake advantage of recreation opportunities including a fitness center and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstanCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Be sure to enjoy recreational amenities including an indoor pool and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Con una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada!Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and an indoorThis smoke-free cabin features a table tennis table and rock climbing nearby.Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Con jardín donde descansar y comodidades como conexión a Internet wifi gratis y asistencia turística (adquisición de entradas), ¡no te faltará de nada!Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje.Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o una zona para barbacoas.Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Make use of convenient amenities such as wedding services, a television in a common area, and a ballroom.Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Con piscina al aire libre de temporada y conexión a Internet wifi gratis, entre muchas otras prestaciones, aquí tendrás todo lo que necesitas.LibraryCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje.Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Take time to pamper yourself with a visit to the full-service spa.Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. This hotel also features complimentary wireless Internet access and tour/ticket assistance. Getting to nearby atFree cribs/infant bedsTake advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access aBusiness centerDisfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features concierge services and a television in a common area. GDisfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece una discoteca, una piscina cubierta y una LibraryLibraryLibraryBikes availableTowels and bed linenLibraryTowels and bed linenTowels and bed linenTowels and bed linenTowels and bed linenTowels and bed linenSaunaCon jardín donde descansar y comodidades como conexión a Internet wifi gratis y tiendas en el alojamiento, ¡no te faltará de nada! Se ofrece además servicio de celebración de bodas, una televisión en Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services and gift shops/newCon servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. Si quieres divertirte, aquí tienes una piscina al aire libre y gimnasio, entre muchas otras instalaDisfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería Business centerCon una terraza donde descansar y comodidades como conexión a Internet wifi gratis y asistencia turística (adquisición de entradas), ¡no te faltará de nada!Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach Towels and bed linenTowels and bed linenPractice your swing on the golf course or dip into one of the 2 outdoor swimming pools. This hotel also features complimentary wireless Internet access and tour/ticket assistance. Getting to nearby atCentro de negocios 24 horasTowels and bed linenTowels and bed linenBusiness centerTowels and bed linenLibraryAprovecha las instalaciones recreativas, que incluyen pistas de tenis al aire libre y piscina al aire libre de temporada. Se ofrece además conexión a Internet wifi gratis, servicio de canguro (de pagoGrill/BBQTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet acTreat yourself with massages and body treatments. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features
Business Facilities / Facilities
Disfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería
Transport options
LibraryBikes available
Stores
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece una discoteca, una piscina cubierta y una
Reception services
LibraryDisfruta de tus momentos de ocio con instalaciones como una bañera de hidromasaje, una pista de tenis al aire libre y sauna. Se ofrece además conexión a Internet wifi gratis, servicios de conserjería

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    6472

  • Very Good

    1936

  • Good

    590

  • Reasonable

    161

  • Bad

    145

Travelers profile
  • Business

    25

  • Couples

    6510

  • Solo travel

    145

  • Family

    838

  • Friends getaway

    888

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Stolen Airpods

Reviewed 18 january, 2022

Not a great experience here. One of the staff stole my Airpod pros from the backpack in my room. I charged them the day after i arrived and went to use them 4 or 5 days later and could not find them. I used my "find my iphone" app and they were 40 km away being used in Playa Del Carmen. Only myself and the hotel staff were in the room. The Hotel said i should have used the safe. The resort itself was only average at best but this was a definite mood killer for my holiday

adam g

Home from home

Reviewed 14 january, 2022

We have visited this hotel multiple times and we travel extensively. Prior to the pandemic I would rate this as 5 star but now I would rate as 4 star as it’s missing something. What it is missing are those excellent managers who are always present ensuring you have a contact point and sorting any problems before they come to the guests notice. There was a manager on the reception called Josue who was our go to guy for any issues. We didn’t see him this time, I hope he’s there if we visit in September.

xXholidayloverXx

Not a 5 star resort accommodation wise.

Reviewed 12 january, 2022

Look, I’m a chef so obviously I’m going to be a bit of a harsh critic, (especially when it comes to the food) but I promise I’m fair. I’m going to try and cover everything and may cover too much. We stayed at the adults only, higher end Sian Ka’an resort and that allows you the privilege of hanging out at any of the other three of their sister resorts. There is no beach here but the Akumal and Tulum resorts are right on the beach and very easy to get to thanks to the frequent little golf cart trollies or are only a pretty, 20 minute walk if you like exercise. Taxi from Cancún airport is 1 1/4 hours, I highly recommend USA Transfers. RESORT: Arrival was ok, no cooling towels which I would expect from a 5 star hotel in Mexico. Welcome drink was a long time coming and boring but at least it wasn’t sweet which every welcome drink given to us at each of the restaurants we dined at later were. It didn’t have a very wowing main entrance building and lobby that most resorts have but it was clean and the grounds kept well. Staff were all lovely and were throughout the stay, nothing bad to say about any of them. Some buildings were definitely needing repair, others had clearly been newly painted. Maintenance folk were always busy which means they’re trying. ACCOMMODATION: We were taken to our room and straight away it was a disappointment. Dirty, trash on the balcony, smelly, nothing in the fridge, no coffee, no long mirror, no lotion, no tissues, really battered old furniture and a filthy hot tub to name a few. We took note of everything wrong and called to ask for another room and to explain why. We were told we’d get a call back in an hour. Nothing for two so we went to the concierge. He said come back the next day at 12. We did, he got us a new room, it was so much better than the last so we were ok about it. Still not 5 star in our opinion. Crap toiletries, still only one sink in a tiny bathroom which means only one person getting ready at a time, just two packets of chips, two waters, 2 beers and two bottles of water. No mini bar at all. But it smelled ok, furniture wasn’t as bust up and it was still in a quiet area. For reference, we were in building 9B, penthouse with roof balcony and hot tub (21). (If you want privacy, get a penthouse because we can’t help but look in at you on your garden patio when we pass.) The same guy who got us another room was the one who put us in the dirty, stinky one to begin with which is why he wasn’t at all surprised that we complained, I feel that he must have known… BEACHES & POOLS : Beaches are not far away, as I mentioned, just a 20 minute pretty walk but the golf cart trollies are very frequent and we really never had to wait more than 10 minutes for one, usually less. Pools and beaches were all very nice, lots of loungers so no need to stake your place and hog them all day! God I hate that! Hardly any seaweed thanks to the people working hard to remove it continuously. Lots of pool/beach bars. We didn’t really have a favorite area to hang in but if you want quiet, stay at Sian Ka’an and relax by the pool next to Alux or the extremely hidden end pool just after the Maiko restaurant. I hate party “animals” when I am on a chill vacation so the adult only pool on Akumal was not for me, it was more like a singles hook up pool, so if that’s what you’re after, that’s the place to be. The quiet pool on the far end of Tulum near restaurant Tequila was nice and chill, if I was feeling up to dealing with other peoples kids then the main pool area of Akumal was fine. Not to sound snobby but I know I’m going to… there’s a big difference in these four resorts and it’s got a lot to do with who is staying there. Sian Ka’an, never had anyone smoking by the pool, no kids, guests very polite. Older crowd, mostly American but a sprinkling of Mexicans, Canadians & Brits. Akumal, mainly adults but a fair amount of families, quite a few English and Russian so yes, smoking by the pool happens which is rude. Tulum, a lot of Brits and Russians, mainly families, lots of smoking by the pool, and that is rude. Coba. Well no, just no. So many kids, so many rude people and yes smoking by the pool. No beach. RESTAURANTS: Mikado hibachi on Coba. Went there the first night so that maybe someone would talk to us and give us some insider info. No such luck, full of kids, not very good food but the “show” was one of the better ones I’ve seen, so there’s that! Mediterraneo on Coba. Oh lord, where do I start! Let’s just say it had the worst food. Le Gourmet on Coba. It tried but it failed. Not many kids though! The lamb was so gamey I couldn’t eat it. The buffet on Coba was the worst of all four. Conclusion, don’t eat at Coba. Fruits Del Mar on Akumal. Oh dear oh dear. Very disappointing. No kids though! Arlequin on Akumal. It was ok, nothing too special. Decent piece of fish, no appetizer and soup choices unlike the other restaurants, it was an either or. Potato soup was good, lobster bisque was not at all. The buffet was ok Alux on Sian Ka’an. Supposedly the best of the lot. It was ok, nothing all that special really but not bad. At least we had real menus so felt that we were at an actual restaurant, everywhere else you had to scan and download a menu. Kinda cheapens the experience. Buffet was very good. Don Pablo on Tulum. Not bad at all. Second favorite. Nicest interior too, you actually felt that you were on a date in a real restaurant! Tequila on Tulum. Our favorite, in fact we changed a reso and went there again. Excellent Mexican buffet, super fresh, very flavorful and lots of options. The regular buffet was very good. Basically, all the restaurants gave you a prefix menu, appetizers and deserts having been “prefixed” hours ago and it showed. They got you in and wanted you out. Longest dinner lasted 45 mins. The service was always wonderful, we always tipped, it wasn’t the servers fault that the kitchen had no pride. BARS: All the bars were fine but I’m a gin drinker and gin was sparse all over, only the lobby bar at Sian Ka’an had labels I’d actually heard of. No idea about how the cocktails were, the cocktail list just really wasn’t all that inventive which is why we stuck to our home go-to drinks. My husband drank Jim Beam and margaritas which he said were “ok”, no dodgy booze at least! Mind you, he had a vodka soda and forgot to ask for a specific vodka, whatever he got was pretty crap. He did t make that mistake again. I drank mojitos but with gin, no sugar, half tonic, half soda, hard to screw that up. Would have drunk aperol sprites but their sparkling wine was super sweet. ENTERTAINMENT: Well we’re lazy, we didn’t go there for late nights or to be entertained, we went to catch up on sleep and relaxation which we got. There were certainly lots of singing and stuff going on at every main lobby every night. Also themed nights with silent discos, 80’s cover bands etc. we just don’t need all that. There’s a big show on Wednesdays that you pay $10 for in advance. We didn’t bother going, the last thing I want to do is watch a show with a bunch of families with small kids during Covid. It was outside though. Only outing we did was a wonderful 23 kilometers bike ride to visit and swim in 3 beautiful cenotes led by two terrific guides from Mexico Kan Tours. Excellent, a real highlight of our vacation. My ass only hurt for about 3 days after but it was completely worth it. CONCLUSION: Would we stay there again? No. Do we regret it? No, it was fine. Would we recommend it? Well only if you stayed in the Sian Ka’an part of the resort and only if you got a really great deal and could guarantee a decent room. (Buildings 7,8 and 9 are decent. Building 20 was awful.) The food was good at the buffets and certainly better than some resorts we’ve been to, it was the restaurants that let them down. The staff are just wonderful, please tip. The beaches, pools and grounds are beautiful, it’s nice to stay in a small resort but have the benefits of all the other larger resorts at your disposal. For a first timer going to an all inclusive resort, you’d be happy here. We are not first timers so I realize that we tend to judge rather harshly. It was the accommodation that lets this place down for us and is a deal breaker for us ever returning. The crappy food at the restaurants didn’t help but I could live with just eating at the buffets and Tequila restaurant.

honeyk144

Great service

Reviewed 12 january, 2022

We stayed in this resort for a week in January. Rooms are amazing. Services are fast and reliable. Nightly entertainments are very good. Food is the best. Don’t waste your time for booking a la carte restaurants, buffet food is much better.

Masoud12

Good, but not 5*

Reviewed 9 january, 2022

We have just returned from an 11 night stay. Really I would like to give this hotel 3.5, but as that isn’t an option, I felt 4 was fairer than 3. Hotel: Clean and the service on a whole was very good. The buggy service used between the resort was hit or miss. Give yourself at least 30 minutes to get to another hotel for dinner in the evening. There is NO GYM on this side of the hotel, which was inconvenient. I’m not sure how you can call yourself a 5* hotel but not have a gym on this complex. It was a 2 hour round trip including a 1 hr workout. Rooms: Room 43612. clean, bed was comfortable but they are very basic and desperately need updated. Our biggest annoyance was that our safe wasn’t electronic and instead was a basic lock and key. What hotel still uses these kinds of safes? We had 2 issues in our bathroom during our stay, but they were fixed within hours of reporting them. Pool: Peaceful, with excellent service from Melissa. Beach: we went twice to the ‘adults only’ section of the beach, both times there were children there. This was hugely disappointing and needs to be looked at ASAP with clear signs put in place/roped off. Buffet Restaurant: Breakfast buffet was generally excellent, although you had to wait for the waiters to bring you water. During busy times this could take in excess of 10 minutes. They would benefit from having water readily available (as the fruit juice was). The food at lunch was also very good. A La carte: You must book these on the app, 5 days before you go. By the time we arrived at the hotel, there was no more availability. I will review each restaurant individually, as our experience in each was very different (each rated out of 5): Frutos del Mar (seafood) - 2. The starters and the mixed grill main course were over cooked. Fish of the day was cooked nicely but no flavour. Dessert and service good. Tequila (Mexican) - 5. Food, drinks and service all excellent. Although please note this is a buffet, not a la carte Maiko (Japanese) - 4. Starter and main excellent, dessert disappointing. Service was good. Alux (Gourmet) - 5. We ate here twice, once normally and one for the NYE gala dinner. Both were exceptional and the service from Roque on both occasions could not be faulted. Mashua (Fusion) - 4. Overall very good and the flavours were different. Great service. Dolce Vita (Italian) - 5. Excellent food/service. Much better than we anticipated. Mikado (TEPPANYAKI) - 1. Completely failed the cater to my allergy. Tried to give me a bowl of boiled rice rather than removing one ingredient from their fried rice. They forgot one course entirely. Service was slow and it took nearly 30 minutes for them to bring the drinks we ordered. Arlequin (Gourmet) - 3. Average food, average service Los Corales (Steakhouse) - 0 AVOID! The crab cakes were lukewarm, fried balls of mayonnaise. Totally inedible. My husband asked for his steak medium/rare, it was well done. My salmon was covered in BBQ sauce which overpowered any other flavour. The brownie dessert is more of a brownie flavoured sponge cake. The bread they gave us when we arrived was stale/rock solid and they didn’t bring any butter for the bread until half way through the main course (not that we could have eaten the bread anyway). There were a lot of empty tables, so the staff weren’t over run. Worst meal we had during the holiday. Overall, we got a good deal when booking so we weren’t disappointed. I just don’t understand why they didn’t do any improvements to the resort while it was shut for 18 months! We wouldn’t stay here again until it is updated.

RachelM087