Based on 485 review
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Novotel Tunis Hotel offers a 4-star stay in a contemporary complex of 126 air- conditioned rooms. For your relaxation, there is a bar and restaurant as well as a fitness room, a spa with steam room and massage sessions, and a roof terrace with a swimming pool. Business travelers will also enjoy the 12 meeting rooms, self-service business center and unlimited access to Wi-Fi throughout the building.
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Reception servicesConciergeLuggage storage
Friendly Staff, nice breakfast and close to Airport
Reviewed 18 november, 2021
The room was always clean and the breakfast is superb. I was fortunate as i had got on well with Mohammed Testouri and he looked after me. I could only speak in english and Mohamed understood and spoke English. The hotel has friendly staff and from those who work in the restaurant to cleaners to security were all firendly and helpful.
Central hotel suitable for meetings but ladies don't get your bikini waxed there
Reviewed 3 october, 2020
I made a reservation to stay here this summer as I was arriving late at night and the hotel is just a 15 minute ride from the airport and is the most convenient place to stay but then my plans changed and I cancelled the reservation. However, I had some memories from my previous stays there in October and November 2017 when I had the worst ever bikini wax in their spa. The beds were also not up to the usual Novotel standard. I also remember asking the waiter several times for pasta al dente and checking that the pasta would be made for my order and not pre-cooked, he assured me it wouldn't be pre-cooked but it was. When I returned a week later I went to the kitchen myself to ask the chef to make me pasta al dente and it was much better. I also asked for conditioner and body lotion which the receptionist told me they didn't have yet I got it the next day from the housekeeper. At breakfast the waiter told me there was no tea until I pointed out the sachets of tea on a nearby table. I also remember them insisting on calling a taxi for me from the taxi stand round the corner to go to the airport and then being ripped off by the driver who said he had to give the hotel a commission. This summer I went there for several meetings in the lobby which was usually peaceful except at lunchtimes. The service in the lobby bar and restaurant was good. The hotel was clean and their was hand sanitizer everywhere but some toilets on the mezzanine level were out of order. I went up to the roof to have a look at the tiny unheated pool which you can't actually swim in as it's so small.
False advertised information
Reviewed 8 august, 2020
The hotel was good both comfortable and good postion to the centre. One major problem is that when i booked the room it was for 3 adults and selected a room for 3 adults. When we arrived the receptioist said that the 3rd bed in that room was small and not suitable for an adult. This left me booking another room which meant my stay costed me double than i planned for. ACCOR needs to ensure that they advertice correct information unless they want to be seen as unscrupolous and underhand to customers. I am still unsure if this was not a scam to get me to pay more but the jury still out on this.
Reviewed 24 february, 2020
I was treated as if i had arrived to my home. Being welcomed from the entrance by your name to the check in and during the stay. Staff friendly and helpful. Offered an upgrade of the room, and eating at the restaurant after a full day of meetings is like returning home for a relaxing time. Would highly suggest to stay at the Novotel In Tunis.
Novotel - good hotel for business travellers
Reviewed 23 february, 2020
Welcoming staff, very clean rooms and restaurant, efficient and friendly service, even the underground parking attendants are helpful. Breakfast & dinner quality is good, served by friendly and smiling staff.