Based on 394 review
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The Fiesta Inn Tuxtla Gutierrez hotel is very well located near restaurants and not far from the center and Marimba Square, a convenient location for guests who wish to have easy public transport access to the entertainment and leisure areas of San José del Cabo. The hotel features excellent and modern facilities to ensure a pleasant stay for the most discerning guests.
Check-out ends at: 11:00
A good place to relax in
Reviewed 22 january, 2020
We stayed for one full day having arrived there from the overnight bus from Oaxaca. We were able to check in at 6 am and were provided with an excellent room near the top of the hotel. You are provided with one free bottle of water but there are others alongside, which are expensive! So, buy your own after you have drunk the free water. Breakfast is excellent in a bright, airy room on the ground floor. We spent our day in and around the hotel to recover from the long bus journey. The pool area is relaxing and was quiet when we were there. You can walk to a large shopping mall in around 15 minutes and there are plenty of convenience stores in the immediate locality.
Reviewed 23 october, 2019
Check-in and check out at this hotel are nightmarish due to either poorly trained employees who don’t know how to use the system or a poor system, or both. Took me over 30 minutes to not check-in (they could not register the Credit Card) and 15 minutes to check out with nobody at the counter but me. First night I had 2 light beers at the restaurant and they told me they were the last 2 beers in stock. Second night they were still out of light beer. I guess they replenish every week or so. Maintenance is also poor. Room door had some screws falling . As a frequent Fiesta Inn guest, this franchise is well below average.
Find another hotel folks. High cost for moderate quality.
Reviewed 9 june, 2019
Hotel costs seemed high for the quality of the room. There are many options in Tuxtla, so keep looking around. Employees were great, but did not make up for the room's condition, etc. Appeared the rooms were not being maintained, no fridge, microwave, and a one coffee maker machine.
A/C not working
Reviewed 18 april, 2019
We were told A/C doesn't go below 25°C, I told them that was very hot, they replied "that's normal temperature" almost making fun of me because they are used to higher temperatures, that's not the way to treat your guests. The rooms end up being pretty hot. If you wanna rest from the hot weather of the zone, avoid this hotel, don't make my same mistake.
Reviewed 22 november, 2018
This place is quiet, modern and with great customer service. It has free WiFi, cable tv, gym, outdoor pool, and business center. The 9th floor is the executive floor and has great clean spacious rooms, awesome comforters w great amenities. This floor offers free coffee and tea table. They also have free coffee in the room. Their restaurant is great, it offers a wide variety of delicious food. It's pricey but worth it. This hotel is so much better than the Fiesta Inn Mall because is way less complicated in parking, reservations and service in general.