Decent Budget Hotel
Reviewed 17 March, 2016
We found the hotel clean and surprisingly quiet given it is in the heart of commerce. The wonderful scent of the flower shops across the street as we enjoyed a good breakfast was very nice. The room felt somewhat confining given there were no windows and the bathroom was definitely too small. Having a fridge available and a coffee maker were appreciated as was the air conditioning. Overall, we would say this hotel was an ok place to stay for one to two nights.
Breath of Fresh Air
Reviewed 8 March, 2014
It was a hot day in August when we started off at 8am from San Cristobal for the Suminero Canyon and on to Tuxtla. The drive from Suminero was not long but in Tuxtla, we got caught up in bumper to bumper traffic partly because of being first day back to school and partly because there was a peaceful demonstration taking place, causing some road closures and diversions.
When we found it, central but difficult only because of the one way streets, Esmeralda was a breath of fresh air. Quiet, light, a large living/kitchen area with fridge, microwave oven and coffee machine. The bedroom was separate, The bathroom had good water pressure and the water temperature was perfect.. A hair drier was also included.
There is a small restaurant inside the foyer. When we returned to the suites after 10.00pm on the first night, we ordered a cappuchino which was delivered to our room. I noted in my journal that this was a nice touch. We also had breakfast at the restaurant downstairs the next morning, which was good, if slow service.
Although there were many options of things to do in Tuxtla, the stop was mainly a resting place before taking the night bus to Oaxaca. I liked the suites so much that I chose to stay "home" rest up and catch up with my mail. Wifi was strong and Skype was excellent. The kitchen/living space provided allowed us to buy a take away dinner from a nearby Chinese restaurant, a bottle of wine from the local supermarket which we enjoyed at leisure.
Esmeralda Suites worked perfectly for us. However, despite the lovely kitchen, basic cutlery and crockery is not provided which would be helpful for a longer stay.
Reviewed 16 May, 2012
Stayed one night in Esmeralda's Hotel in Tuxtla Gutierrez this week, and it was one night too many. This has to be one of the worst designed hotels I have ever stayed in, with rooms opening directly off a central lobby. There is no soundproofing whatsoever, and doors do not close tightly. Therefore every sound from the lobby or elsewhere in the hotel can be heard. Additionally as the rooms have frosted windows to the lobby, and no direct daylight, they are gloomy and depressing.
On the night we stayed, a group on a higher floor were having a party, which was clearly audible throughout the hotel. Finally at 2am I had enough, and went to the front desk and threatened to call the police if they did not stop the guests from making the noise immediately. To my surprise, they succeeded in silencing the guests right away, but it had still ruined our night, since we needed to get up at 6am, and were only in the hotel in the first place for a good night's sleep.
The bathrooms are tiny, pillows are lumpy, and shower heads clogged (which is a shame as they are monsoon type and would have been great if they were not clogged). On the plus side, the room and bathroom were spotlessly clean, bed was comfortable (except the pillows) and the highspeed wireless internet worked well. The hotel is well located (but so are plenty others in the town). The plus points do not even come close to making up for the rest however, and I would not stay in this hotel again.
Although it was relatively cheap I have rated value as poor, since if you cannot get a good night's sleep, I do not think it is good value regardless of how cheap it is!
Gran relación precio con calidad.
Reviewed 26 July, 2019
Es un hotel justo para Tuxtla Gutierrez ya que si te aventuras a ir a Chiapas y quieres conocer los lugares que lo rodean tienes que partir desde muy temprano y el hotel se presta para darte la comodidad de una buena llegada a un merecido descanso después de un largo día, las habitaciones muy limpias y con varias amenidades, el aire acondicionado sin fallas y sin duda algo que hay que resaltar es la atención de los chicos de recepción que brindan una grata bienvenida y te auxilian en cualquier cosa que requieras, felicidades por su trato.
Eduardo Valentí... A
Excelente relacion precio-calidad
Reviewed 15 August, 2017
ofrecen desayuno continental incluído, precio muy accesible, estacionamiento privado bajo techo, la habitación con aire acondicionado funcionando perfectamente, tv por cable, era habitación básica e incluía cafetera y frigobar, habitación pequeña pero bonita y en buen estado. Céntrico y muy bonito. Volveré definitivamente y lo recomendaría