Based on 502 review
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Enjoy a beautiful stay at the Traditions at the Glen, Ascend Hotel Collection in Johnson City, NY. Amenities include free WiFi, free hot breakfast, golf course, meeting space and more. Guest rooms feature pillowtop mattress, desk, recharge station, Keurig coffee maker and more. Our smoke free hotel in Johnson City is less than 15 minutes to Binghamton, historic towns, golf- courses and attractions like Roberon Museum, Kopernick Observatory and Science Center, Binghamton Devils Hockey, and Anderson Center. Our boutique hotel offers customizable meeting and banquet space, charming guest rooms an...More details
Check-out ends at: 11:00
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
A couple of glitches but overall enjoyable stay
Reviewed 22 september, 2021
The location of the Hotel is beautiful and quiet. Our room was very clean and comfortable. The bed was comfortable and the linens were very soft (not scratchy like at some hotels). Each of the staff we interacted with was very professional and friendly. Our breakfasts for the two mornings we were there was delicious. The Inn is just a tad been dated but is charming because of that. The only negatives we experienced is that our room was above the ballroom and there was a wedding reception going on and it was extremely loud; they were fully booked so we couldn't be moved. The music did end at 10:30 thankfully. We also had been some time on Sunday morning in the salt sanctuary and found out when we confirmed our appointment Saturday night that it wasn't open because a part was broken and they were waiting for its replacement. The staff member we spoke to was dismayed that no one had called us to let us know about this before we left home on Friday night. So we were very disappointed that we couldn't use the spa which is why we had stayed at the hotel in the 1st place. Alisdair (one of the staff) did see that we received a complimentary drink at the tavern for the noise on Friday night; which we greatly appreciated.
Charming place with great hospitality
Reviewed 3 july, 2021
We booked this on a last minute deal and were pleasantly surprised! It’s an old mansion, so the rooms are smaller and it’s not a modern feel, but the place has plenty of charm, is very clean and overlooks a beautiful valley with sweeping views. The staff were all over the top friendly and helpful (Emily who ran the included breakfast was especially attentive). Overall, it was a great experience and we’d come back again!
Reviewed 28 december, 2020
I am quite disturbed at the shady-ness of this hotel and its management. I booked a rewards point stay for NYE, and a few days later received an email from the manager that I would have to cancel the reservation as the hotel would be closing due to Covid. I then received a voice message from the assistant manager saying the manager asked her to reach out to tell me I had to cancel for the same reason. Feeling suspicious, I called the hotel to check if they had any available reservations and was told they were booked up for NYE. So, they were lying and just trying to get rid of me, the Diamond member who was only "paying" with my earned reward points? I called the parent company who confirmed they were open and who then told the manager he had to honor my reservation. I wouldn't really have had an issue if he had said "I'm sorry, we can't accept rewards for NYE and someone failed to black it out." That to me would have seemed like an honest business situation that I would have understood, but to be manipulated and LIED to? Bad, very bad. I saved the email and voice mail in case anyone is interested...
Not your typical spa experience
Reviewed 8 september, 2020
This is my 3rd visit to the spa at traditions. I went with a group of friends this past weekend. prior to covid anytime I asked for a robe for the salt room the staff said its "not necessary" to wear one on the salt room. I had to specifically ask to wear one and was given one begrudgingly. I thought going to the spa was about the spa experience, to me its as if staffing doesn't want to do their job of laundering the robes. I visited this past weekend with some friends. They took extensive measures to take our temperature and give us proper guidelines due to "covid" I asked the staff for a cup of water and was refused "due to covid" Are you kidding me? Why bother staying open if you cannot honor a normal request for a cup of water for a pregnant customer. This business truly needs to reconsider how they are presenting themselves to the public. Perhaps visit some other spas and see how they are ran and how they treat their customers.
Old World Elegance
Reviewed 8 march, 2020
We had our daughters baby shower last weekend. From Jeanie our event planner to the cooks in the kitchen every one was courteous, professional and very helpful. We had family and friends from out of town so we all spent the night. The hotel staff were just as welcoming and the rooms were spotless. This venue / hotel is gorgeous, full of great american history and resonably priced.