Best Western Heritage Inn

Starting at

$ 96

TripAdvisor Review

Based on 356 review

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Welcome to Best Western Heritage Inn! All of our rooms offer a mini refrigerator and microwave for your convenience. Our location is within walking distance of a convenience store as well as five restaurants. The amazing Napa Valley Wineries are the reason many guests stay at our Vacaville hotel, bu...

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Property Info

Welcome to Best Western Heritage Inn! All of our rooms offer a mini refrigerator and microwave for your convenience. Our location is within walking distance of a convenience store as well as five restaurants. The amazing Napa Valley Wineries are the reason many guests stay at our Vacaville hotel, but there are many other sights to be seen, too. Our location, right off the freeway, makes commutes easy. Shoppers delight at the bargains found at Vacaville Premium Outlets®, the perfect place to find an outfit for a day of wine tastings and vineyard hopping. With the Travis Air Force Base also near...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
Reception services
Luggage storage
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedWheelchair access (there may be some limitations)Without elevatorsCoffee / tea in common areasThe use of a mask is mandatory in the establishmentSmoking areasReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessQuick checkoutWheelchair accessible bathroomTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesMake use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and ski storage. Additional features at this hotel include tourTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Relax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnTake advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and discounted use of a nearby fitness facility.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    95

  • Very Good

    100

  • Good

    65

  • Reasonable

    32

  • Bad

    64

Travelers profile
  • Business

    54

  • Couples

    83

  • Solo travel

    39

  • Family

    121

  • Friends getaway

    27

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Bugs

Reviewed 25 november, 2021

There were cockroaches in the room, when we went to management about the issue, I was advised it would be addressed and it wasn’t. I was then told management would return my call and a week has past and nothing regarding my experience. Every time I call management isn’t on-site and will not return my call. Very poor customer service on staff as well as management. My family and I will not be returning

mrswilliams91515

Quite noisy

Reviewed 22 november, 2021

There is a lot of road noise from cars going by on the nearby highway in the middle of the night, and very little sound insulation for the rooms. The pillows are very stiff, and the bed has that slightly smoky "hotel smell" in the non-smoking room. I find that hotels in the Bay Area are pretty much all overpriced for what you get.

fpbear

Okay.

Reviewed 7 september, 2021

Definitely not worth the money spent but for the area it’s in I guess I can understand. The room had an awful smell when we first got in and there was a razor cap in the bathroom. Won’t be coming back.

_MJ_2626

Good breakfast during covid19

Reviewed 3 september, 2021

The breakfast experience at Heritage Inn exceeded my expecting, considering the pandemic factor. The lady preparing and serving breakfast was very nice and helpful. She carefully ensured guests happy with good selection and quality breakfast.

Yoyo012910

Abysmal service

Reviewed 26 august, 2021

The silver lining was the people working in the morning for breakfast were kind and very helpful with getting ya a good meal in the AM as for the clerking service. Absolutely terrible, don't know or aren't willing to help clients understand the bill plus are not willing to keep the price if a sudden change happens or they are more bussy. Overall i would pass if needing to stay more than one night, especially if you have little ones or furry companions

Drybonesification