Based on 356 review
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Welcome to Best Western Heritage Inn! All of our rooms offer a mini refrigerator and microwave for your convenience. Our location is within walking distance of a convenience store as well as five restaurants. The amazing Napa Valley Wineries are the reason many guests stay at our Vacaville hotel, but there are many other sights to be seen, too. Our location, right off the freeway, makes commutes easy. Shoppers delight at the bargains found at Vacaville Premium Outlets®, the perfect place to find an outfit for a day of wine tastings and vineyard hopping. With the Travis Air Force Base also near...More details
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Reception servicesLuggage storage
Reviewed 25 november, 2021
There were cockroaches in the room, when we went to management about the issue, I was advised it would be addressed and it wasn’t. I was then told management would return my call and a week has past and nothing regarding my experience. Every time I call management isn’t on-site and will not return my call. Very poor customer service on staff as well as management. My family and I will not be returning
Reviewed 22 november, 2021
There is a lot of road noise from cars going by on the nearby highway in the middle of the night, and very little sound insulation for the rooms. The pillows are very stiff, and the bed has that slightly smoky "hotel smell" in the non-smoking room. I find that hotels in the Bay Area are pretty much all overpriced for what you get.
Reviewed 7 september, 2021
Definitely not worth the money spent but for the area it’s in I guess I can understand. The room had an awful smell when we first got in and there was a razor cap in the bathroom. Won’t be coming back.
Good breakfast during covid19
Reviewed 3 september, 2021
The breakfast experience at Heritage Inn exceeded my expecting, considering the pandemic factor. The lady preparing and serving breakfast was very nice and helpful. She carefully ensured guests happy with good selection and quality breakfast.
Reviewed 26 august, 2021
The silver lining was the people working in the morning for breakfast were kind and very helpful with getting ya a good meal in the AM as for the clerking service. Absolutely terrible, don't know or aren't willing to help clients understand the bill plus are not willing to keep the price if a sudden change happens or they are more bussy. Overall i would pass if needing to stay more than one night, especially if you have little ones or furry companions