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TripAdvisor Review
Based on 285 review
See all
This lovely hotel is situated in Downtown. The hotel comprises a total of 95 snug accommodation units. Pets are not allowed at Holiday Inn Express Valdosta West - Mall Area.
More details
This lovely hotel is situated in Downtown. The hotel comprises a total of 95 snug accommodation units. Pets are not allowed at Holiday Inn Express Valdosta West - Mall Area.
Check-out ends at: 11:00
TripAdvisor
Excellent
147
Very Good
87
Good
31
Reasonable
12
Bad
8
Business
29
Couples
84
Solo travel
8
Family
131
Friends getaway
6
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 11 September, 2021
We typically stay in Holiday Inn Express & Suites when we are on the road so they are short stopovers. This was very clean and nearly brand new. The rooms, breakfast area, and building itself were very clean and welcoming. The staff was helpful and it made for a quick and easy in and out. I highly recommend this location for any overnight stays both short and long.
Nicole P
Reviewed 2 September, 2021
The front desk staff was fantastic at check in and the room was very nice. The problem was in the morning when we went get breakfast. I was traveling with my service dog when I went into the breakfast area one of the staff restocking the food rudely said keep that dog away from me. I informed her that it was a service dog and we have the right to be there she said it didn’t matter she was afraid of dogs and didn’t want it near her. I informed the front desk manager about this he said that he would talk to her but needless to say we left without eating there
TampaMikeB
Reviewed 31 August, 2021
Stayed here for just one night as a stopover. What a great find! Common areas were clean and well decorated, staff was very nice. The room was clean, well decorated and appropriately appointed with the items needed for our stay. The bed was SUPER comfortable! The sheets were soft, not the hard crisp sheets that you often find in hotels. And the pillows were great! We had a great night sleep. :) Breakfast was a hot buffet. The bread items were all individually packaged in ziploc-type bags which I thought was really smart. Easy check-in, easy check-out. Definitely recommend!
Alyson N
Reviewed 14 May, 2021
Newly renovated so the beds, furniture and bathrooms are the best I’ve experienced with HIE. The window black outs are great. I would have given it 5 stars but the towels are old and tatty (why refurb rooms beautifully but keep the old towels?) and the breakfast was pathetic.
Expattraveler100
Reviewed 11 May, 2021
It certainly wasn’t up to the standards we were used to before the scamdemic. They appeared to have limited staff, and by extension limited service. Rooms weren’t as clean as the should be. You can see dust and worse along the edges of the carpets and corners of walls , halls, and in the rooms. I think they, like so many companies, are struggling with hiring and keeping good people. All in all IHG properties appear to have gone down hill since this virus crap.
Dick W