Hotel Neptuno

Starting at

$ 146

TripAdvisor Review

Based on 557 review

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The Neptuno hotel is located in a privileged spot, to reach both the beach and the city. It is located on the beach near the port of Valencia, opposite the race course and the America's Cup Formula 1 street circuit, just a few minutes away from the historic center, the City of Sciences and the Ocean...

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Property Info

The Neptuno hotel is located in a privileged spot, to reach both the beach and the city. It is located on the beach near the port of Valencia, opposite the race course and the America's Cup Formula 1 street circuit, just a few minutes away from the historic center, the City of Sciences and the Oceanography. It offers rooms with ensuite bathroom, hair dryer, air conditioning, safe, minibar, plasma TV-Plus-Digital Satellite channel. The Neptuno hotel also has four meeting rooms with panels, TV lounge, lobby bar and gym. It also features a parking, and the metro line 5 communicates directly with ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and concierge
several
Elevator
Pool and wellness facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a sauna. Additional featur.
Reception services
ConciergeLuggage storage
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this vacation home include a fireplace in the lobby and Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this condominium resort include complimentary wireless Internet access,Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeDon't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeDon't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeDon't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this vacation home include a fireplace in the lobby and Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless InTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this vacation home include a fireplace in the lobby and Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this vacation home include a fireplace in the lobby and Enjoy recreation amenities such as a casino or take in the view from a terrace. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeMake use of convenient amenities such as complimentary wireless Internet access, a picnic area, and a vending machine.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeimposition of interval between guests' stays 24 hoursHead down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless InDon't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeDon't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this condominium resort include complimentary wireless Internet access,Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this vacation home include a fireplace in the lobby and Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. Additional amenities at this lodge include complimentary wireless Internet access, concierDon't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeDon't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeTake advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. Additional amenities at this lodge include complimentary wireless Internet access, concierMake use of convenient amenities such as complimentary wireless Internet access, a picnic area, and a vending machine.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeEnjoy the convenience of ski-in/ski-out access at this cabin, which also features a lazy river and an outdoor tennis court. Additional features at this cabin include complimentary wireless Internet acDon''t miss out on recreational opportunities including a nightclub and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a fireplTake advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. Additional amenities at this lodge include complimentary wireless Internet access, concierTake advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. Additional amenities at this lodge include complimentary wireless Internet access, concierPamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. Additional amenities at this lodge include complimentary wireless Internet access, concierTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. Additional amenities at this lodge include complimentary wireless Internet access, concierRelax on the private beach or enjoy other recreational amenities such as outdoor tennis courts. Additional features at this hotel include complimentary wireless Internet access, tour/ticket assistanceDon't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and conciergeTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this vacation home include a fireplace in the lobby and Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. Additional amenities at this lodge include complimentary wireless Internet access, concierAfter a day on the slopes, enjoy recreational amenities, which include a sauna. Additional amenities at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a picnic Free WiFiEnjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access, a picnic area, and barbecue grills.Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. Additional amenities at this lodge include complimentary wireless Internet access, concierMake use of convenient amenities such as complimentary wireless Internet access, a picnic area, and a vending machine.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless Internet access.Be sure to enjoy recreational amenities, including a spa tub, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services,

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    183

  • Very Good

    238

  • Good

    72

  • Reasonable

    43

  • Bad

    21

Travelers profile
  • Business

    38

  • Couples

    262

  • Solo travel

    21

  • Family

    95

  • Friends getaway

    69

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice

Reviewed 20 august, 2021

Very modern clean hotel. Check-in time was delayed, but not too bad considering there are plenty of bars nearby to sit in while you wait. Great location. Can be noisy with the outdoor nightclub next door

HotelAdmirer5

Would not recommend. Really bad overall experience, front desk staff lacking basic skills

Reviewed 23 july, 2021

Very poor customer service and straight lying from the front desk staff. We booked a non-smoking room and the room we got had a very strong smoking smell. We returned to the reception and requested a non-smoking room. We were told they are sold out but will send someone to clean the room and try to cover the smell. I showed her that they are not sold out because I can book a room for the same night at the hotel website. She went on the computer and told me I can no longer book it because she just removed it. I requested to speak with a manager and was told there is none available. Any respectable hotel would try their best to rectify the situation, zero effort from this one. There is no care for guest wellbeing, front desk staff lacks basic client facing skills. if indeed there is no manager available to adress guest concerns - poor management!

174neiam

Extraordinary people during Covid crisis

Reviewed 29 april, 2020

I was there at the beginning of the Covid crisis, when containment measures began to be implemented in Spain. I just want to highlight how professional and helpful the employees were. As my flight was cancelled, and a lot of other too, they helped me to book another flight to come back in my country. They followed very strict hygiène and distanciation measures. I felt very safe and confortable in the hotel. So thanks again for your help. Hope all of you and your family are doing well.

Laurie600

Awful meal in the restuarant.

Reviewed 13 march, 2020

We went in to the restuarant after a walk along the beach and we were really disappointed, the staff did not seem particularly interested and it all felt really rushed, maybe they were closing for a few hours before the evening but would not go back again. Always felt the food was just something to hand over to us and not something they were proud of.

MASH000001

Excellent choice

Reviewed 3 march, 2020

I chose this hotel because of its beach location within easy reach of the city and its great reviews. It did not dissapoint. My 2nd floor double room for single use was spotless and very comfortable. There was a large walk in shower with lots of hot water and a bath robe and slippers to use. A kettle in the room comes with a couple of coffee sachets and a choice of tea but bring your own for better choice and quantity. The best feature of my room for me was an opening window - a rarity. It was a full length window door which opened onto a waist high solid sheet of glass, a perfect place from where to look at (in my case) the marina whilst enjoying a morning coffee. The HP TV was a bonus, with several UK channels. I never fully mastered the room's lighting permutations! All members of staff are welcoming and helpful. There is a good food choice at breakfast - I had scrambled egg made for me too. Their all day restraint serves delicious paella. I couldn't fault anything here and the only suggestion I would make would be for a slope up from the pavement into reception as an alternative to 5 high steps, which are difficult with luggage. To find the hotel from the airport, take green line 5 from the downstairs metro (after buying a multi-journey tuin card - £11) to its terminus, maritime serria. Here change through a ticket barrier to the adjoining platform for blue line 8, three stops to its terminus Marina Ralat Joan Charles 1. About a 40 minute total journey. Then walk forward (towards flags) and the hotel is in front of you. For city visits from the hotel I found stop xitiva useful. Hotel Neptuno is a first class base for a visit to Valencia! EXCELLENT choice.

WestwingMary