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TripAdvisor Review
Based on 5843 review
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This hotel is located directly beside the port and near the cruise liner dock. Historic Gastown, the Robson Street shopping area, and beautiful Stanley Park can be easily reached on foot.
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This hotel is located directly beside the port and near the cruise liner dock. Historic Gastown, the Robson Street shopping area, and beautiful Stanley Park can be easily reached on foot.
Values releated to taxes and administratives fees are alreadyincluded at the moment of purchase at the HURB website. No further fee payment of any kind is required once purchase is complete.
TripAdvisor Rating
Based on 5843 reviews
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Scores Summary
Casual, comfortable, elegant hotel
This location is absolutely great, close to the water and Canada Place within walking distance. Reasonably priced by Vancouver standards. Select a room with a harbour view. Service staff at the P2B breakfast and dining room were really fantastic. Would definitely stay here again.
Overpriced
I will start off with the good things. The P2B staff and food were great, always got good service and food was tasty. We were also able to get an early check in. However the rooms were really outdated, the carpet was very dirty, and we could not open or close our patio door without great difficulty. The pool was quite dirty, and looked like it was not being cleaned regularly. I did Express checkout when leaving and I am still awaiting my receipt for the room, after 3 days. I am also seeing unknown charges on my CC from the hotel, so it would be nice for the receipt to clarify what the charges are. But after emailing and calling I have not received any contact back. Lacking in customer service at the front desk. Overall it was ok, not what I was expecting. I don't think I would stay again
It did the trick
There was no housekeeping service at all. Not once. No emptying of garbage cans. One roll of toilet paper. When a couple books 4 nights they ought to stock the room accordingly if housekeeping is cancelled. They brought up what was requested but it was a drag having to call down and ask. No coffee maker but the lobby usually had coffee and hot water for tea. When they didn’t, the front desk was accommodating in promptly getting it from the restaurant area. Room was average and old which is fine if you get a good deal. No issues with cleanliness. Bedding and pillows were cozy. Minor annoyance of no beside outlet or lamp outlet for charging phone. Had to move one of the beds to access an outlet. Restaurant and bar staff were top notch and the food was great. Breakfast was not a good value but still tasted good. Front desk staff was polite and friendly. I would stay there again.
Amazing location
Location is right in the heart of the city, very close to top notch restaurants at the harbourfront, the harbour airport, its just a 15 minute drive to capilano suspension bridge, grouse mountain, queen elizabeth park, science center, aquarium, etc. Location is perfect if you want to explore vancouver with an amazing view. The hotel restaurant is very good! We got all our breakfasts there along with the occasional lunch or dinner if we weren't out and about. Hotel is very clean, staff is friendly and accomodating.
Unhappy guest
We were kept awake all night due to our neighbors partying throughout the night. My baby was woken up three times because of this. It took us calling down to the front desk for something to be done. The manager wAs on top of it and shut it down which was appreciated. The restaurant was perfect with a great menu to choose from.