Low rate hotel
Reviewed 30 June, 2021
Hotel is setup for railroad guests, and their office is next to the gym. The gym is full of their copy paper and boxed air conditioners for the hotel and is unusable. Rooms are basic, could use fresh paint and deep cleaning. The diner is never consistent with their food, orders are never correct and the diner staff is not friendly (nor most of the hotel staff). However, its the only "mainstream" (by brand, its actually an Oak Tree Inn) in town vs the motels. Also the only resturant in town, so you are trapped. I'd rather stay in Santa Rosa, but this is where my job puts me up at times. Hotel is dated and better mtce.
Reviewed 1 June, 2021
There were dead bugs under the beds, the bathroom was dirty (hair, stains...), one of the lamps was broken. The man at the front desk for check-in was not very friendly, we had a long drive so arrived late (11:30) and the first thing the man said, even before saying hi was "I was wondering if you guys were gonna show up". But the lady we had for check-out was really nice.
All rooms are booked and they lie so don't bother trying to stay here
Reviewed 13 May, 2021
I booked 2 rooms more than 3 months ahead of my arrival dates in mid May for 6 nights. I had used an outside booking site and received a confirmation number and confirmation email. Two weeks before arrival, I called the hotel directly to clarify dates and they told me they were all sold out. They said they've been booked since 2020 and were booked for at least the next 3 months as well (due to the wind industry taking up all their rooms). Even though I had a confirmation email for two separate rooms for 6 nights, and they could see it in their system, they told me they would be canceling my reservations. They said there was nothing they could do as they had no rooms. When I asked to talk to the manager, I was told she was too busy to talk to me and that it wouldn't matter anyway because they have no rooms. She also said there are no other rooms in any of the other Vaughn hotels either. I'm so glad I found out about this before I just showed up on their doorstep since I was driving in from ABQ and the conference was in a different location 45 mins away. It's hard to believe they would book this knowing they had been full since 2020, Later I called the outside booking company to make sure my reservation was canceled. They called the hotel to double check. The hotel lied and said they had canceled our booking because they would be closed on the dates of my reservation. Not true. It's bad enough that this glitch happened, but they didn't need to lie and try to cover up the reason. They are not in their integrity.
Reviewed 4 September, 2020
Let's start off with I reserved a room online got confirmation that it was booked, office is in the diner rude service from the employees except one, when another one of my employees canceled his room they turned around and canceled both of the rooms and all they can say is talk to her manager didnt apologize
Reviewed 14 February, 2020
The hotel is pretty much the only place to stay, other than a few Mom & Pop old establishments. It is a very basic hotel, but very decent. Clean, Comfortable bed and we felt safe. So for us it was fine. There is literally nothing to do in this town, Didn't bother us as we were just on an overnight stopover on our way to Santa Fe. All in all, just fine.!