Gran Hotel Diligencias

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$ 51

TripAdvisor Review

Based on 340 review

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Lying at the heart of the historic old town in the port of Veracruz, this hotel lies across from the government palace, the zocalo (main square) and the cathedral. This air-conditioned, family-friendly luxury hotel offering over 200 years of history was renovated in 2004. Guests have access to the w...

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Property Info

Lying at the heart of the historic old town in the port of Veracruz, this hotel lies across from the government palace, the zocalo (main square) and the cathedral. This air-conditioned, family-friendly luxury hotel offering over 200 years of history was renovated in 2004. Guests have access to the wonderful hotel gardens and terrace and there are a total of 5 floors with 120 rooms on offer, which includes 4 suites and 1 room with disabled access. Amongst the facilities count a foyer with a 24-hour reception desk, a safe, a currency exchange facility, a cloakroom and a lift in addition to a caf...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Wellness facilities
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. S..
Business Facilities / Facilities
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.Coffee/Tea Maker
several
Free self parking
Reception services
Free self parking
Free self parkingDip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeMake use of convenient amenities such as complimentary wireless Internet access, concierge services, and a fireplace in the lobby.Free self parkingFree self parkingMake use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and an indoor tennis court. Additional features Free self parkingCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. STVCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and an indoor tennis court. Additional features Free self parkingCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje.Se aplican medidas de distanciamiento socialFree self parkingDon't miss out on recreational opportunities including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this bed & breakfast include complimentary wireless InternetCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SPamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. AddiCon una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada! Se ofrece además asistencia turística (adquisición de entradas), una zona de pícnicTowels and bed linenBreakfast available (surcharge)Coffee/Tea MakerFree self parkingTake time to pamper yourself with a visit to the full-service spa. After practicing your swing on the golf course, you can enjoy other recreational amenities including a 24-hour health club and an outTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.TVCon jardín donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada!Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SCon una terraza y jardín donde descansar y comodidades como una zona de pícnic, ¡no te faltará de nada!Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. STake time to pamper yourself with a visit to the full-service spa. After practicing your swing on the golf course, you can enjoy other recreational amenities including a 24-hour health club and an outSe aplican medidas de distanciamiento socialSe aplican medidas de distanciamiento socialTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include wireless Internet access (surcharge) and gTake time to pamper yourself with a visit to the full-service spa. After practicing your swing on the golf course, you can enjoy other recreational amenities including a 24-hour health club and an outTake time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless Internet access and concierge services.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. ATake in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    162

  • Very Good

    129

  • Good

    33

  • Reasonable

    7

  • Bad

    9

Travelers profile
  • Business

    35

  • Couples

    107

  • Solo travel

    25

  • Family

    105

  • Friends getaway

    37

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A grand hotel now frayed around the edges

Reviewed 25 december, 2021

The pros: 1) location on the Zócalo in the center is great. Rooms on the front face the plaza with a nice view. 2) Staff are friendly, helpful and hardworking. 3) The hotel restaurant has a diverse, mostly seafood menu, which they prepare well. The breakfast buffet is ok. 4) Rooms are spacious. 5) Free valet parking in a secure location. O the other hand: 1) This was once a grand hotel, but its furnishings and facilities will not meet contemporary luxury hotel expectations. 2) While the front rooms have a great view, there is loud music from the Zocalo Thursday through Sunday from around 5 pm till 2 am or later. Between Christmas week and New Year week, it is nightly.

MoFloChicago_IL

Almost but not quite

Reviewed 2 march, 2020

We stayed at the Gran Hotel Diligencias as part of an organized tour. The property appears to be an old Veracruz grande dame hotel. It is very well positioned right on the city's zocalo and cathedral and is very central to the radius in which tourists might care to wander, with plenty of restaurants nearby. It is a very attractive-looking building and the common areas are tastefully done and speak of quality. Our room was clean and certainly serviceable, and the air conditioning was welcome in the humid climate. However, every few minutes, apparently when the condenser would come on, a very loud metallic bang was emitted and we had to shut the system off in order to sleep. The on-premises restaurant is quite good, and the included buffet breakfast was extensive and also quite good. Having said all this, our experience, at least our room, needed some attention. The thin and very worn sheets were quite badly stained. There were brownish stains on them as well as ink stains. A flat sheet was used in place of a fitted sheet, which kept easily pulling off the mattress. The thin and very worn bath towels were dirty and I had to request clean ones from housekeeping. The replacements weren't much better but we used them. The ceiling in the rather tired bathroom was very moldy and needed a good bleaching. If this hotel wants to attract tourists to Veracruz it's going to have to do just a little bit better.

Travelin_Bear

Wouldn't hesitate to stay here again

Reviewed 17 february, 2020

The location of this hotel is perfect, close to restaurants and the square. Our room was large with a king sized bed, refrigerator, safe and large window opening unto the pool area. Very helpful staff. Very clean. Attractive pool area. Wifi worked better in public areas than from our bed.

C L

Easy walk to the harbor

Reviewed 2 february, 2020

Great location, easy walk to the harbor where you can take a photo of the large and brightly painted “Veracruz” sign. We enjoyed our dinner. The beds were hard, but after making a request, they quickly added some softer padding. We enjoyed our hotel meals: Salmon and crab.

Marcus D

Family trip

Reviewed 24 june, 2019

location is great ! room was big a lot plenty of sitting area and has a refrigerator and has a small dining table bonus! I would recommend this hotel for your visit to Veracruz only downside was bed very hard always woke up with back ache and tub glass door was oversized for the tub always hurt my toes getting out of shower and I would put the do not disturb & no cleaning sign still got a knock on the door and my bed was made when I came back from sightseeing

Myra E