Country Inn & Suites By Carlson, Vero Beach, FL

Starting at

$ 144

TripAdvisor Review

Based on 534 review

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Property Info

Break out your bathing suit and sunscreen when you stay at the Country Inn & Suites By Carlson®, Vero Beach-I-95, FL. Located off I-95 and Highway 60, our hotel provides you easy access to the undeveloped shores of South Beach Park for a pure beach experience. Not a fan of the sand and salt water? Treat yourself instead to a shopping spree at nearby Vero Beach Outlets or a round of golf at Pointe West Country Club. After your adventures, you can enjoy an invigorating workout in our on-site fitness center or a refreshing dip in our outdoor pool. Start every morning with our free, hot breakfast,...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services

Concierge

Guest rating

TripAdvisor

Travelers rating

Excellent
243
Very Good
137
Good
56
Reasonable
47
Bad
51

Travelers profile

Business
76
Couples
144
Solo travel
32
Family
228
Friends getaway
29

Scores Summary

Cleanliness
Location
Rooms
Service
Sleep Quality
Value

UGHHHHHHHHHH

Reviewed 30 november, 2021

We never even stayed. The first room, the bed was not even made, no sheet or comforter. The second room smells stale, had dirty carpet and holes in the sheet. When we went downstairs to let the front desk know we weren't staying, she didn't even say anything!!

merpaul

no laundry

Reviewed 21 november, 2021

I recently stayed at this hotel during a business trip last month. My reason for choosing this hotel was location and laundry facilities. What is the reason for this? Don't say you have laundry if you do not.

la0rjgs

Worst room condition we ever seen, even though we were told that we had a room upgrade

Reviewed 2 september, 2021

IF YOU WANT TO HAVE A HEADACHE FREE!!! PLEASE STAY AWAY FROM THIS HOTEL!!!! Worst room condition we ever seen, even though we were told that we had a room upgrade, pillows smelled humid, room was full of rubbish and dead flowers, we had order new pillows and the ons received worse, the sofa bed was broken and mattress stained, staff was never and helpful but the room conditions were awful, we booked two rooms, the other room was even worse to the point that the our other family had to leave the place, the manager was able to cancel the reservation and refund the night, but surprise, the cancellation fee was charged and is higher than the night they stayed. PLEASE 100% STAY AWAY FROM THESE HOTEL, We saw over 2 rooms and conditions weren’t any better. I tried to communicate with the hotel to at leas work things out and avoid the comments but, not even a response back or apologize for this weekend. My family and my whole soccer academy won’t stay here and will make sure that the Vero Beach tournament cup remove are aware of this so it can be removed from our website as recommended place to stay.

K8790YZvictorr

Awful

Reviewed 7 august, 2021

Only reason it got 1 star is because the front desk and breakfast ladies were very nice . Other than that would never recommend staying here to anyone . Very dirty hotel , I had to go through 4 rooms before I found one that I could actually stay in ….( moving all of my stuff each time too , mind you ) Front desk was horrified when I showed her pictures of each reason why I couldn’t stay in the room … The 1st room had blood stains on the mattress that showed through the sheets 🤮 The 2nd room had walls that were covered with black mold 🤮🤮 The 3rd room smelled musty , dog Oder and air wasn’t working The 4 th room was at least clean enough to sleep in . If there were other hotels available in the area I would have switched but they were all booked out the weekend I was here . Can’t believe Radisson allows this at one of their name hotels . The health dept would shut this down !

Golfermc05

Worst dump we've ever stayed in

Reviewed 22 june, 2021

We booked two rooms last minute after a change of location for our sons baseball tournament. We stayed in room 371 and 373. First of, we got to the hotel late at night after a game and left our luggage in our rooms and left to eat. Upon getting back from eating, I noticed that room 373 had food crumbs on the carpet and what looked like a vomit stain next to one of the night tables. The next morning around 6:30 am, upon getting some coffee I saw the front desk clerk and advised him of the situation.He proceeded to tell me that due to CDC guidance he was not allowed to send anyone to clean....mind you he had no mask on. way to follow CDC guidelines..this was totally unacceptable as two weeks prior we stayed at a Marriott in Palm Beach Gardens and they had no problems with our request to get house keeping to clean our rooms. I did not want to argue with him so early in the morning, and honestly felt it would not get me anywhere. We left to our games. When we got back later that afternoon, with sunlight still out, I noticed even more disgusting issues with this room. The sheets where stained, the furniture was full of dust and broken in several places, the windowsill had dead bugs, a piece of carpet was missing and to top it off as if that's not enough, there was blood stains on the curtain....there are just no excuses they could give because that is just unacceptable. We will never, ever stay in any Radisson run hotel, you need to train your management on what real customer service is and how to maintain the property. The pictures on your website are basically cat fishing people into staying there. What photoshop program due you use? I will be posting this on every hotel website that this hotel pops up on as the pictures are all lies and definitely not what you get when you get there. Also, what time is breakfast?? Both mornings, we tried to get some food/coffee at different times varying from 6:30am to 8am and yup, no food or coffee...

MiamiGirly08