Check-out ends at: 11:00
Corso Porta Nuova, 88, 37122 Verona VR, Italy - Verona, Veneto - Italy - 37122
Check-out ends at: 11:00
Reviewed 5 september, 2022
This is an absolutely fantastic hotel. Beautiful rooms, great location but the very best thing about it is the staff who are all just fantastic!! They were all so friendly and couldn't do enough for us. Cannot recommend this place highly enough.
Reviewed 10 july, 2022
Great place to stay in Verona. Just a 5-10 min walk to the city centre. Spacious and clean room, friendly staff. Decent selection of food in the continental breakfast. The only thing we noticed was that you could hear people in the hallway quite well, however this was not an issue as people seemed calm and quiet on our floor.
Overall - Pleasant Hotel
Reviewed 12 june, 2022
We just stayed for one night at this hotel. Nice hotel, rooms nice and clean. Comfortable beds and air on good. The shower situation is a bit odd. Feels like your in a capsule. Either we couldn’t figure out how to work the jacuzzi shower or it was broke! Good location with only a 10 min walk either direction to everything. Our only complaint was the breakfast situation. We got down at 9.40 and nothing left. Breakfast ends at 10.30. Highlighted it with staff who said ‘1 minute’ and then brought out a plate of cheese. We waited another 10mins to see would he bring anything else and he didn’t. We highlighted this on checkout and the price of breakfast was refunded. Looking at other reviews I know that management will reply and I won’t have an opportunity to respond again so I’m adding this because I feel it’s important that others know prior to booking.
Great location hotel for a auper short break
Reviewed 19 may, 2022
24 hour reception with great helpful staff. Some rooms are modern but full of technology which is not easy to get use too. It's a great hotel for a short trip but if you stay longer maybe you will need more amenities. Hotel in a great location close to center and big adanatage is the closeness to the train station.
VERY DISPAPPOINTING FOR A BW HOTEL
Reviewed 9 april, 2022
Hotel was clean, pleasant and very conveniently located. Breakfast was good however the biggest problem this hotel has is the staff. I was given no introduction to how anything worked and there was no information in the rooms. I had to ask about everything. In my room I had 1 socket on the opposite wall to the bed ...that was it !! The staff's solution to this was to join two extension cable together with a multi plug adapter...not the safest and not what I would expect from a hotel of this standard. On the day I was leaving I needed a taxi to take me to the station as I had heavy luggage. The taxi I got from the station to the hotel on arrival cost me 7 euros. The receptionist said she would call a taxi and it duly arrived. I noticed the meter started at 5 euros which is standard and as we pulled up at the station the meter said 7 euros 90. The driver pressed a button and it changed to 10 euros 80. When I questioned this she claimed to not understand !! I left and called the hotel to warn them of this practice and the receptionist was rude and actually laughed. She said it was nothing to do with the hotel and I explained that she called the taxi and I was just warning them for future reference to which she said yes do what you want and terminated the call. I have stayed in many BW hotels and this was definitely a shock.