Swiss Diamond Hotel Lugano

Starting at

$ 388

TripAdvisor Review

Based on 564 review

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Swiss Diamond Hotel is located on the enchanting shores of the Lake Lugano with a spectacular views over the Alps; few steps from the lovely village of Morcote; Within walking distance there is the lakeside promenade with cafes and gardens overlooking the shores/ this is the ideal place for enjoyabl...

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Property Info

Swiss Diamond Hotel is located on the enchanting shores of the Lake Lugano with a spectacular views over the Alps; few steps from the lovely village of Morcote; Within walking distance there is the lakeside promenade with cafes and gardens overlooking the shores/ this is the ideal place for enjoyable moments in the open air; The hotel is 7 km far from the city centre of Lugano; the urban center in Ticino; well-known for its museums/ festivals shopping/ food and entertainmentSwiss Diamond Hotel is a five-stars luxury hotel located in Lugano well-known in all Switzerland as much as in Northern I...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
Turkish bathIndoor pool.
Stores
Beauty Salon
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipment24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)It is not possible to guarantee the absence of noise in the roomsCoffee / tea in common areasSmoking areasReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseSwimming pool with wheelchair accessIlluminated path to the entranceMultilingual teamHealth clubUncovered parkingFree breakfastSpa treatment roomsBar / LoungeSeasonal outdoor poolWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTreat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. This hotel also features complTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Free self parkingEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsPamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tTake time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This aparthotel also features complimentary wireless Internet access and tour/ticket assistanceTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a television in a cAcceso a pisos superiores solo mediante escalerasTake advantage of recreation opportunities such as a spa tub or take in the view from a rooftop terrace and a garden. Additional features at this guesthouse include complimentary wireless Internet accRelax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities at this hotel

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    297

  • Very Good

    146

  • Good

    75

  • Reasonable

    25

  • Bad

    21

Travelers profile
  • Business

    61

  • Couples

    247

  • Solo travel

    14

  • Family

    81

  • Friends getaway

    61

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Something for EVERY body.

Reviewed 24 august, 2021

First of all a little about us. We have enjoyed Mykonos, Miami, LA, Mexico, Dubai, Atacama in Chile, Safari in South Africa. And that's just in the last 5 years. We mostly stay in Leading Hotels of the World, we've also stayed in at least 10 other Swiss Luxury hotels and eaten enjoy great food and wine, having eaten at Eleven Madison Park and Anne Sophie Pic. All this to say that we have high expectations. .. And for 10 years, every year we have chosen to stay at the Swiss diamond in Morcote. My family fly in from London to join us. This place is like a fine wine. It get's better every year. The location is a peaceful little haven but this is not what we love. It's the people. You get to make smalltalk with the staff who are allowed to show their personality and let's face it, after 2020 we all need abit of love and HUMAN contact. FOODIES: The Lago restaurant is serving up some fantastic food (try the fish oven baked in salt from the sea and save room for the deserts too. If you are on a KETO diet like me, mention a word to Franco and he will take care of everything. WINE Ask Sergio to help explore some of the local wines, I usually stick to French but was pleasantly surprised. The list is quite extensive and the prices are very reasonable. ADVENTURE Call Margherita who is Guest Relations QUEEN. She organised a fine restaurant up in the hills working with local produce and had them collect us and drop us of, for free. PARTY Ask Bini for great clubs in the city or indeed, have a private party on his boat in the middle of the lake. Champagne, Prosecco, Music, Piadina's at 2am yes yes yes. SPA Simona gave me a foot pedicure that sent me to sleep. SPIRITUAL Or just hang by the pool, jump in the 22 degree lake and meditate. CULTURE Walk down into the village, we love the family restaurant Barcaioli that is making an awesome lasagne priced at $19 and a risotto made in Gran Padana. It's amazing value. SHOPPING 70% off Gucci. Yes. Burberry, Tommy Hilfiger, Armani, Hugo Boss, whatever you like and then head over to Samsonite for a half price suitcase to carry it all. A holiday you'll never forget. Be nice to everyone and feel the love. You can't buy that.

fshahV2

Good experience but be careful with the choice of the room!

Reviewed 8 june, 2021

We chose a deluxe room for 3 people with a view of the lake. Upon arrival we were unfortunately placed in a room on the 1st floor with a view of the road and parking lot (lake in the background), the 3rd bed provided was a sofa bed with a very very basic mattress/sleeping pad. If you had known that "lake view" meant "road and parking view", our decision would have been different. We were woken up very early (5-6am) by deliveries/cars in front of our window... a bit disappointing for a 5 stars hotel with a room costing more than CHF 500.00 per night. We insisted on changing our room and then fortunately moved to the 3rd floor for the next 2 nights, which changed our guest experience considerably positively.. Rooms on the first floor should not be offered to guests or should be offered at a much lower price and with knowledge (which was not our case...). The hotel should also check the quality of its equipement (5stars!): one of the light didn't work and the sink was clogged.. Otherwise, the location is absolutely wonderful and the restaurant, as well as the bar, is very nice. We could appreciate the piano bar atmosphere with cocktails and beautiful view on the lake. The spa is also very nice.

justinebH8342LN

Part great, part ok, part not so good

Reviewed 25 may, 2021

So, this is a fabulous location. Just outside Lugano, on the water and near the fabulous village of Morcote. The hotel feels old. Breakfast dining room was uninspiring, buffet approach was all wrong for COVID times - no gloves. Main dining was a bit of a let down - food good, service so, so and v. expensive. Super bar with oriental theme and a live piano player. Pretty good private spa. But and it is a big one, the massage rooms were not quiet enough and there was too much light.

oransome

Excellent service and a great location

Reviewed 24 may, 2021

We spent four days in May at the hotel, it was pretty much booked out and thus we only got one of the smaller lake-view rooms in the main building that didn't have a balcony. If I would have had an option, I would have gone for one of the bigger ones, or for a room directly at the lake. Due to Covid restrictions, we had dinner at their lake restaurant. It is pricey, but well worth the money. Service was excellent, as generally in the hotel. Staff tried to remember your name and preferences and did their very best to make you comfortable. There is an hourly shuttle bus into downtown Lugano and Morcote (a beautiful village) can be reached by foot in 20 minutes. This makes the location optimal if you want to take a rest, hike up the hills, or have a car to do trips. I would rate the place a four star, the breakfast is very good, but in a room that lacks ambience and can be noisy. The outside pool and recreation area are wonderful, the inside pool and sauna a bit dark.

SteveZug

Wedding Anniversary

Reviewed 11 may, 2021

We spent our wedding anniversary in this wonderful place on the lake, the view is breathtaking the super friendly staff and the atmosphere is relaxed, we had dinner at the lakeside restaurant and the quality of the food was great the service very friendly. we'll be back

Candy8181