Based on 1210 review
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This charming hotel is situated in Northwest. The property comprises a total of 202 snug rooms. Travellers can make good use of the wireless internet connection available at the public areas of the property. Visitors are welcomed in a lobby with 24-hour reception. This property understands that accessibility is important to all guests. For this reason, it features wheelchair accessible accomodation units and is fully adapted for easy access. Additionally, a car park is available on the premises for guests' extra convenience. Hyatt Regency Suites Atlanta Nw follows environmentally sustainable p...More details
Check-out ends at: 11:00
DIRTY AND WATER STAINED WITH MAINTENANCE ISSUES
Reviewed 19 january, 2022
The staff was nice and quick to try and address any issues brought to their attention. The room was dirty and there were large water stains on the ceiling. The iron was broken, there was no blow dryer, I was never able in the 3 days there to get anyone on phone so I could send my laundry out. I feel sorry for the staff, they shouldn't be expected to provide a high level of customer service working in a dump like this-but they smiled every time we brought an issue to their attention and tried to fix it. I asked for pillows to be replaced since I am allergic to down. They came in twice and both times just brought another pillow of the same. You should close this hotel and fix it up before you take anyone money.
Reviewed 13 january, 2022
Used to be my favorite hotel to stay while in Atlanta, but things started going downhill @ Hyatt Regency Marietta GA. Please fix the bathroom to prevent water spilling from the 4th floor room, and then leaking down to the 3rd floor one. A nightmare experience!
Nice Facility ----- Poor Maintenance
Reviewed 4 january, 2022
This was the second time in 2 months that we have stayed here. Both times we had serious maintenance problems in both rooms. Stay #1 .......Dirty Carpet, Plugged Shower and Sink Drains, only  luggage carts Stay #2 .......Dirty Carpet, Toilet did not flush Waiting for "maintenance dept" at 8:30AM on a workday to fix toilet was not an option. We will not be back.
Great location and wonderful staff
Reviewed 1 january, 2022
This location is one of our favorites in the Atlanta area. The hotel’s staff are wonderful, and the rooms are spacious and comfy. The few small problems and requests that arose were dealt with professionally and expeditiously. We would love to stay here again!
Moldy room, no hot water, no heat. Guest service never answered phone
Reviewed 29 december, 2021
Moldy room, no hot water, no heat. Guest service never answered phone. Went to front desk to ask for more towels. Never received them. Supervisor was very rude. Was told I can stay somewhere else. Property Manager was great