Bad. Very bad.
Reviewed 23 October, 2017
Me and my son ended up in the room 409b. Super small. The whole hotel is outdated. And the staff is not good either.
However we could have dealt with the room size. The real issue is the noise and heat radiated by the wood covered wall under the window. I guess that they have hidden other rooms air conditioning units behind. Dangerous + Noisy + Heat which you do not need in a tropical country. Tried to change room, but it was not possible. We moved out, and booked somewhere else.
Avoid at all costs.
Nice Location - Not a Nice Hotel
Reviewed 19 August, 2016
The hotel is located across the street from the beach and the desk staff are friendly and helpful. The breakfast is a bit better than expected because of a wide variety, but not great quality. That said, the rooms are very very noisy due to single pane windows that do hot seal and the heavy traffic on the main road in front of the hotel. I was assigned a room with no curtains on the windows facing another building - I felt totally exposed! I did switch rooms. The sink almost did not drain and two attempts to fix it failed. The rooms are antiquated and in serious need of rehab. To their credit, they are totally redoing one floor - the problem is that the jack hammer noise during the day fills the hotel so do not try to sleep in or rest during the day.
Good location for a fair price
Reviewed 30 March, 2016
Vitoria is a peculiar city in which it is located by the sea but it´s difficult to find a hotel in the beachfront. Most of the new ones are located in Praia do Canto (nice district, with many bars and restaurants), which is close to the sea, but not really within a walking distance. So, if you´re looking to staying in the seafront, Camburi beach is the best choice. La Résidence is very well located. You can wake up in the morning, do some jogging or walk around. Also very nice in early evening, crowded with people jogging, playing beach soccer or just relaxing. You should avoid waling around late at night (after 10pm). Seawater is not so clean (although the beach has recently been considered proper for bathing). People do swim in Camburi, but you could consider crossing the bridge and enjoying the beaches in Vila Velha (much cleaner). The downside of Camburi is that you won´t find many options for eating out close to La Résidence (if you have a car, that will not be a problem). Now, about the hotel: I stayed in a deluxe suite on the 10th floor with an amazing view (I could see the sea even lying in bed). Sparking clean room with a charming balcony. Price was good, about 50 euros per day (which is reasonable even for Brazilian standards). Others have said they were given old appartments. So I suppose it is worth paying more and staying in a better one. Staff were helpful and friendly, although some training would be lacking., Breakfast was good, continental, with some local cookies, fruits and juices. I only missed coffee (which is available on payment from a nespresso machine), but there was some hot milk and cappuccino powder. I had dinner at the hotel restaurant, but was not particularly impressed. Valet parking available. Internet available, but slow. I didn´t check the swimming pool not the fitness center (which are not in the hotel, but in another building behind it). So, if you´re looking for a luxury hotel, stay in Praia do Canto. If you want to be close to the beach, La Résidence is a good choice.
A Dump - Period.
Reviewed 21 December, 2015
Brazilians have a florid expression to define a run-down, low-quality and badly managed hotel or restaurant: ESPELUNCA. I's a perfect one to qualify this hotel. I went there for a business meeting held at the hotel itself with other 10 people, and still we got a bad treatment. They stuck us in the very old rooms with noisy and faulty air-conditioning although renovated rooms in the upper floors were available. Front desk was manned by unconcerned, inexperienced and uncaring youngsters. To top it, one person in our group ordered a fish dish in the restaurant and the fish came to the table duly cooked... But still wrapped in plastic film! It's a waste of their great beachfront location, but there are other hotels in Vitória which are well located and are worth your money. Stay away from this one at least until they finish renovation and change their lousy management.
Great location but check that renovations are complete
Reviewed 18 August, 2015
This hotel is in a great location, directly opposite the beach. The road in front is a 6-lane highway, which is very noisy. There is also the usual music noise at the weekends. The big disadvantage is that the hotel is undergoing renovations. In August 2015 the pool is closed, only 1 elevator works, and there is constant building noise during the day. The rooms are okay and they are very clean. The restaurant is questionable and the local don't recommend it.