Fletcher Hotel-Restaurant De Wageningsche Berg

Not a very friendly welcome, extremely business-like, bossy person. Food ordered in room (because of covid) but there was a mix up (somebody else in the hotel didn’t get their food, maybe; we didn’t find out until later because we had so many foil-covered dishes to bring in ourselves from the cart in the corridor). Food looked nice, but was not that good (not hot, most vegetables undercooked, lack of taste, chicken dry), had obviously been sitting around for a couple of hours at the very least (to be fair we arrived quite late, but they could have just said it was too late to offer full diner service) and very expensive. Shower had no pressure. The cherry on top was our discovery the next day that they charge you 15 euro for a “late” checkout (only 2 hours) - never heard of this anywhere in the world.

The short of it: Clean, modern building, nice location, poor management. The long: We booked a 2 night getaway at a decent price via the company's own website. Almost went for a luxury room with a jacuzzi but opted for a room with river view instead because it had twin beds and not a double. Also put that in as a request on the booking. Apparently that was a bit too difficult to accommodate for the hotel and we got the first round of apologies for it after we'd paid for the room of course. Rooms are modern and clean but very bare. Two towels and a bad mat and a shower cap in the bedroom. 3 off brand coffee capsules and two tea bags and a sign prohibiting meal ordering and that's pretty much it really. There's individual airco which works and a central system which is extremely noisy so bring earplugs! Breakfast.. they were proud they had a buffet again. Cheap cereal, very limited choice in bread. Some cooked breakfast items but all lukewarm.. Due to covid you have to book a time but apparently that's only for one morning at a time. Dinner the second night, which was included with our package, turned really surreal. We had made a reservation but that had disappeared, common according to the restaurant staff. We decided we wanted a drink first and looked for a table to escape the copious cigarette smoke. Ordered drinks and some snacks (bitterballen) which i had to hunt down after 20 minutes. They came, not with mustard but with a strange sauce and apologies (as do most things in the hotel). Dinner, we had the menu snatched from our hands as soon as we mentioned we'd pre-booked the dinner. When you do you basically get a choice between a maincourse with a dessert or a starter and it happens to be whatever they have too much off. Decent quality dishes but tiny portions. After that I gave up and we headed into town for some proper icecream. It's a strange hotel. Nice and modern building but the cost cutting is very apparent everywhere. From the bare rooms to the almost total absence of napkins to the 98% very young (and therefore cheap staff). Any other chain could make something really nice out of this but not Fletcher!

Nice view on the river and nice installation. Three points to slightly improve the stay: - the person in charge of the room cleaning needs to be more attentive: forget to put some tissues while the box was empty one day, forget to change the glasses and the towel the following day. - the choice of meal in the evening does not include salads and this is a pity. - very poor quality if witfi connection in the meeting room But except those minor points very nice place to stay.

Stayed in room 308. Two single beds being one double bed. Hotel with amenities that you expect for being a business hotel, like a shoe polisher. Food is decent. Both breakfast as well as lunch. No salmon or beans for breakfast. Meeting rooms are okay. Service is well. When asked for something staff is glad to attend to. Nice view from the restaurant. Rooms have different views. Don’t get the rooms on the front because you have a parking lot view.

During our stay in Wageningen we booked Fletcher hotel. Reception and personnel were professional, room with a river view (during your stay take the river view if possible$ correct, bed very good. Breakfast was also very correct and they made us good cappuccino on our request. I would come again if I come to Wageningen.