Based on 127 review
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The following services and amenities are available, but with **reduced service**: Breakfast.Check in to Tru by Hilton Middletown and enjoy a great location near major shopping outlets and Harness Racing Museum & Hall of Fame. Your minimalist room has everything you need and nothing you don't, with a large bathroom, heaps of storage space and free WiFi. Sweet, savory, healthy, or indulgent – take your pick at our free 'Top It' breakfast bar, with 30 toppings to choose from for yogurt, oatmeal, donuts and more. Free tea, coffee and hot chocolate is available in the lobby, or you can grab snacks,...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
Nice reliable safe pet friendly property.
Reviewed 30 november, 2021
Our regular stop traveling from VA to Massachusetts. New property, clean rooms, pet friendly, convenient to interstate 84, friendly efficient staff. Convenient to restaurants and gas stations. Breakfast good. Nice outside seating/gas fire pit. Highly recommend.
Worst hotel EVER!
Reviewed 11 october, 2021
Our room had an inoperable thermostat. The staff didn’t repair it and we had the worst night sleep ever! Too hot and noisy. Our seat at the desk looked like it had dried up vomit on it. THIS IS THE WORST HOTEL WE EVER STAYED AT!!!!!
Avoid this one
Reviewed 24 september, 2021
If you have a problem here, the management will ignore you and hope you will just go away. The room was not properly made up and the equipment in the room did not function properly but awakened us at 5:00 am. The management didn’t care at all
Very expensive room for bare-bones amenities
Reviewed 21 september, 2021
No microwave, no refrigerator, no coffee pot in the room. Extremely limited selection for the breakfast buffet with no fruit to be had at all. Our room also came with only a blanket on one of our two queen beds. When I went to get a second blanket I was told one might not be available with a shrug like it was my problem. I did go with the person to the laundry room while they spent about five minutes looking for a blanket for me which I did get although I waited in the hall during that time not knowing whether the blanket would come. I also mentioned to this person that the third-floor hallway had not been vacuumed in sometime probably days. Again a shrug with no response to my concern. I would not stay at this hotel nor any Tru in the future. I stay in many Hilton properties and this hotel and I’m assuming other Tru’s are not up to the Hilton standard. Particularly when spending over $150 a night for the room.
Reviewed 27 august, 2021
The only plus to this hotel was that every everything you need was on the app. Check in and checkout were super easy. It is also close to everything in town. Room was FILTHY. Toilet still had feces in the bowl and we had 1 towel and one washcloth. Food was left in fridge from previous people. There was hair in the shower drain. We called for some extra pillows and we got only one and were told that's all the extra they had. The floors were sticky. Air conditioning worked good and the breakfast was ok. It was do-able for 1 night since we weren't there much and were just attending a concert.