Premier Inn Sunbury Kempton Park

Starting at

$ 52

TripAdvisor Review

Based on 1203 review

See all

Guests are required to show a photo identification and credit card upon check- in. Please note that all Special Requests are subject to availability and additional charges may apply.

More details

Availability

Select the date of your trip

Property Info

Guests are required to show a photo identification and credit card upon check- in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    562

  • Very Good

    369

  • Good

    132

  • Reasonable

    76

  • Bad

    64

Travelers profile
  • Business

    222

  • Couples

    290

  • Solo travel

    44

  • Family

    464

  • Friends getaway

    80

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Disappointed

Reviewed 29 november, 2021

We stayed in this hotel for our weekend trip to watch the rugby at Twickenham. The beds and rooms were very comfortable but our issues were with the restaurant for breakfast and car park. I had telephoned two weeks before to check that there was parking at the hotel and that the car park could fit my large car which had a roof box on it and I was advised that it would be no problem. On arrival we realised it was a multi storey car park and therefore had huge problems getting in. We did manage to squeeze into a space right near the entrance before the real height restrictions which are further into the car park. At no time were we advised that the parking wasn't included in the hotel price, however, and so on returning home received a parking penalty notice. The staff did not ask on check in whether we had used the car park which would be very useful for them to do, just to ensure guests realise you have to pay. There were notices up apparently but we were running late due to traffic and so had just not noticed. Additionally, although we had been requested to ask for a specific breakfast booking slot on arrival due to covid regulations, the restaurant was so busy, there were not enough tables and there were large queues for the food. In the end one of my party just decided not to bother (we did manage to get a refund).

rosebU3484TB

Cheap and cheerful

Reviewed 28 november, 2021

Great stay at this friendly hotel, could do with a refurb but it had easy access to Twickenham for someone with mobility problems. Great food and comfy bed. Breakfast was good as was evening meal. Nothing was to much trouble. Car parking charges apply.

kimbar48

Great customer service

Reviewed 27 november, 2021

Great customer service from everyone we met, the Duty Manager, Sara, staff in the restaurant, Jamie, Varrrill and Arnas. Really good battered haddock. Only slight disappointment was the number of items on the menu that were unavailable. Room was standard Premier Inn, perfectly adequate for the price and something comforting in its familiarity.

WendyH2260

Great Service

Reviewed 27 november, 2021

Stayed at this hotel ready for match at Twickenham. From check we were made to feel welcome and like nothing was to much trouble. Breakfast was great and we were well looked after by Donna and Varrill. Would definitely stay again next time.

MattW751

Amazing

Reviewed 27 november, 2021

The staff have been lovely!! We travelled up on a Friday night after work, arriving late and the staff were so welcoming!! The room was so clean and with covid at the moment it was really lovely to see the cleanliness of our room and the hotel room! And the breakfast was to die for!! Thank you Varrill and Donna for serving us, and being so helpful!!

User111xxxxx