Based on 2396 review
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This comfortable hotel is set in East Indianapolis. A total of 315 accomodation units are available for guests' convenience at Indianapolis Marriott East. This establishment underwent renovation in 2009. Indianapolis Marriott East offers Wi-Fi internet connection in communal areas. This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. Indianapolis Marriott East provides parking for guests' convenience. Indianapolis Marriott East has functional business facilities, ideal for business travellers. A fee may be chargeable for some s...More details
Check-out ends at: 11:00
Above and Beyond from Jeff and Team
Reviewed 10 january, 2022
I can't imagine having a greater check-in to start our weekend than Jeff. From the moment we walked in, we felt like royalty from Jeff and team. His energy got us even more excited for the weekend and it was so evident he would help us with anything we needed during our stay. His energy resonated into us and seemed contagious throughout the staff the entire weekend as we were always provided everything we needed with amazing customer service. We took advantage of the food both at breakfast and dinner, and also enjoyed the hot tub and pool. One of the best hotel experiences we have ever had!!!
Not the best, but okay
Reviewed 29 november, 2021
When we arrived the room was not ready, but that was expected & we were okay with that. When we requested extra towels, they came very quickly. The cold water spicket was not working on the sink, but we didn't feel it was necessary to say anything about it until we checked out. We felt that having it taken care of would have cut in to our time/reason we were there for & we weren’t willing to stay around while it was being fixed. We understand that they are understaffed & can't clean the rooms completely, but they could have at least refreshed the towel supply & take the used ones away. Other than what is mentioned above, the room was good. The only real problem I had was not discovered until I checked my email this morning. I did not look at a receipt when I checked out, because I knew they would be emailing me one. I took a look at it & found a $18 charge for parking!!! I was NEVER told about a parking charge. Are they charging everyone $9 a day for parking? What if you came by taxi, or airport shuttle, or had someone drop you off? This charge makes no sense to me at all. They didn’t touch my van in anyway, so why am I being charged for parking? At the restaurant the breakfast buffet is normally pretty good, but this weekend it was just okay. First of all, there was no cutlery on the tables. Secondly there appeared to be only 1 waitstaff working the tables, which lead to a delay of trying to get cutlery & drinks. Saturday’s breakfast buffet was good, Sunday’s food not that good. The hash browns were under done. Some felt cold, like they were still frozen. And the gravy for the biscuits was very runny & translucent, not the thickness you would expect for biscuit gravy. I would say that the breakfast buffet was defiantly not work the price we paid.
Fantastic hotel, attentive staff
Reviewed 6 november, 2021
I was at this hotel for a conference this weekend. Stella at registration was absolutely wonderful and made my stay with her bright smile and attentiveness. Ate dinner and breakfast in the restaurant, twice; recommend the linguine for dinner. The buffet breakfast was hot and provided plenty of variety of fresh food, from fruit to eggs to biscuits. Room was comfortable and spacious, the meeting areas were gorgeous. Looking forward to returning next year for the conference.
Reviewed 24 october, 2021
1. I wish I could rate 0. Horrible thing happened to me. I booked 2 nights and on the following day after I checked in they said my reservation is cancelled and they forced me out of the hotel. Also when I checked in they gave me a room key and when I opened the room, I found someone already living there.
Visited from KY to see Zoo and Indianapolis Art Museum.
Reviewed 18 october, 2021
I ALWAYS check Tripadvisor whenever traveling and this location was voted 2021 "Travelers'Choice and #5 out of 201 hotels in the area. When my daughter and I checked in we were greeted by Cameron and Jeff. The next day we had an issue with the room and was greeted by Xandria, the issue was resolved. The next day we met Fatia. At check out we met Manager Karen and employee Stella. I name these people specifically because they each went above and beyond to make us feel welcome and made our stay even better. We would definitely stay again. You've got some great people working for you.