Hyatt Place Washington DC/Georgetown/West End

Starting at

$ 155

TripAdvisor Review

Based on 1138 review

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This lovely hotel is located in Downtown. Located within 240 metres from the town centre, the null allows easy access to all this destination has to offer. The null is just a short walk from the main entertainment areas. Within 460 metres null will find links of transport that will allow them to exp...

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Property Info

This lovely hotel is located in Downtown. Located within 240 metres from the town centre, the null allows easy access to all this destination has to offer. The null is just a short walk from the main entertainment areas. Within 460 metres null will find links of transport that will allow them to explore the area. null will find the airport within 6. 0 kilometre(s). This null offers a total of 180 180. Hyatt Place DC Georgetown West End offers Wi-Fi internet connection on-site. Additionally, the premises provide a reception service the whole day through. This null does not offer cots on demand....

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    734

  • Very Good

    264

  • Good

    72

  • Reasonable

    33

  • Bad

    35

Travelers profile
  • Business

    277

  • Couples

    182

  • Solo travel

    47

  • Family

    460

  • Friends getaway

    84

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice hotel

Reviewed 28 november, 2021

We were in town for business and booked the Hyatt because of it's proximity to a lot of places. Even though there was an issue with the room keys upon arrival which was certainly an inconvenience, we enjoyed our stay. The rooms were modern, spacious and most importantly very clean. Public parking is available next door and there were plenty of spots available at a very reasonable price. I will stay at this hotel again next time I'm in town.

strawberry20885

Worst hotel experience in DC: we did not even check-in!!!

Reviewed 26 november, 2021

I usually do not write reviews, but this one, I could not, not write it. I had the Worst hotel experience in DC, particularly the hotel receptionist, impolite, rude and completely inappropriate. My husband and I booked a room at this hotel on our anniversary (Nov 26 to 27 2021) and requested a room with a view. We called in advance several times to get confirmation that we indeed were assigned a room with a view. It was confirmed. We arrived at 1pm at this hotel. First, the valet did not even bother come towards us to park our car, we had to ask while he was rushing to park the car of other white guests (that was not so bad, we are used to this type of behavior by now)… Then, at the reception, we were told we are too early and our room is not ready. (Which was also understandable given check in time was 3pm). I then asked the receptionist to confirm that we do have a room with a view, which she did (3rd confirmation from the hotel). So we went to have lunch at a nearby restaurant and came back around 3.15pm to check-in and then surprise !!!! As soon as she saw us, the lady at the reception (African American young girl, unbelievably rude, did not catch her name unfortunately) with a very defensive attitude told us that the room that is ready now is a room on the 2nd floor. I asked what happened between 1pm and now when we were confirmed our room on a high floor would be ready by 3pm?? Incapable of answering, she went on and on to convince us that we have to take that room when clearly she forgot about us waiting and mistakenly attributed our room to someone else. Unapologetic and refusing to call her manager or supervisor, we said we are not checking in into a room we did not book. One of her colleagues asked her to call the manager “John” but she refused. She then faked a “I do not feel safe” attitude and told us she was going to call the police if we do not leave the premises. I said I am not leaving unless I talk to a Manager. And that she should be my guest and call the police. We never ever got to see a Manager. The police eventually came and apologized to us and we decided to leave and book another hotel nearby ( The Mariott) where we are having a delightful experience. Thankfully, we also had a great time on our dinner cruise and that helped forget this disgusting chapter. All her colleagues were there clearly seeing her behavior as they seemed surprised but no one said a word. Even the police man who was in the hall was apologetic to us seeing the way we were treated, on our anniversary day ! You have to experience this to believe it. You think that of all places, you won’t find such a cavalier attitude and uneducated behavior in such a hotel in Georgetown ? I have never witnessed such a low behavior of my dozen years of travelling around the world, never. My advice : never book this hotel if you are celebrating a special moment, they will spoil it for you.

adjohm

Nothing special

Reviewed 25 november, 2021

It looks fine on paper (as advertised), but not all advertised amenities actually exist. Dry cleaning (which I expected would be in-house) doesn't exist, instead a DIY coin-op laundry is apparently available. The 24/7 convenience market was nowhere to be found -- even coffee was not available outside of breakfast and bar hours (which I never found out what time it started). The one time I allowed myself to expect that a hotel would deliver as advertised left me disappointed. I guess I'll have to go back to expecting little to nothing and hope to be pleasantly surprised afterwards. Price point should've been a giveaway. If you're in town to visit with no set agenda and business needs, it's functional. If you're here for business, the extra $100+/night may be well worth it to upgrade to a fuller service hotel. (Additional notes -- make sure to check your bathroom amenities and ask for a couple of extra mini tubes of shampoo/conditioner and a few additional soap chips -- bars would be a generous description. Get ready for really crowded elevators!) For a different visit, this would've been sufficient -- this time around, not so much.

crg13bos

Good location and clean

Reviewed 8 november, 2021

Good location for my business at GW hospital. I have always and even more now look for a hotel that is clean! Was not disappointed. They have a nice big lobby in which I was able to have a team meeting with 5 of my team members. Only neg thing is no views, sandwiched between two other buildings.

H8343VPlaurap

Convenient location, very clean but extremely noisy HVAC system

Reviewed 3 november, 2021

The hotel is conveniently located within walking distance to many attractions. The room was very clean which was comforting especially during Covid times. The breakfast was very satisfactory and exceeded our hotel breakfast expectations. The only downside was the VERY noisy HVAC system. Every time it kicked in it felt as if a plane was taking off in the room. Not sure if every room is the same but it made it impossible to sleep at night.

Sacun