Calificación por los huéspedes
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Opinión escrita el 11 de Junio de 2018
Los hoteles de esta cadena nunca me defraudan! Este Mercure esta a pocas cuadras del centro ; en una zona alta que nos permite tener hermosas vistas! Rodeado de casas tipo victorianas; y varios barcitos. La habitacion era grande y limpia; con un gra ventanal que nos permitia ver la hermosa ciudad y su puerto! El desayuno suficiente y el personal muy amable!!!!!
You are awesome Grand Mercure.
Opinión escrita el 30 de Abril de 2021
I was unaware we would have to wait 4 hours for our flight to Wellington. We were not prepared for that and were not advised about this process at any stage. We had people who had 2 days flying from Ireland, Scotland and England who were extremely tired and hungry. There was a small bag of snacks given and no opportunity to purchase any food. Maybe if we were advised of this previously we could have been prepared physically and mentally.
I say all this to let you know how grateful we were to come to this hotel. They checked us in quickly and had a lovely meal with basil pesto pasta with sundried tomatoes as well as fruit and a biscuit waiting for us upon arrival. The staff is amazing and cannot do enough for you. The meals are so fabulous I posted them the Miq Facebook page, and hired an exercise bike. My room is immaculately clean and a great size, the bed is better than my bed at home. The shampoo and conditioner etc is great quality and smells really nice.
If I have to be in isolation I feel truly blessed to be here.
Just got a call from the F & B Manager making sure everything was alright. Wow the details of the staff is fantastic.
I have stayed in many 5 star hotels around the world and this hotel has me impressed.
I will definitely come back here anytime I need a place to stay in Wellington.
If you are looking for lovely hotel in Wellington look no further then The Grand Mercure you won't be disappointed.
Thanks Grand Mercure you guys totally rock.
Had our private elevator
Opinión escrita el 21 de Septiembre de 2020
We stayed here for Valentine's flying from Auckland. It was wonderful to find out on check-in that we were upgraded to a Suite with its own private elevator. Although a bit farther to the CBD, we love our uphill walk :) It was quiet at night (important for husband who is a light sleeper), and just near Cuba street where you can find several lovely restaurants. We had our daily breakfast in the hotel. There is a self operating coffee machine, but we opted to ask for barista made coffee, which the staff gladly prepared for us. We enjoyed our time, thank you!
Another great stay, thanks.
Opinión escrita el 24 de Julio de 2020
Had a lovely stay for 5 nights. Staff were very welcoming and especially appreciated the effort they went to to organise a newspaper each morning, so we could do the crossword. Thanks a lot. Looking forward to coming back in October. 😁
Chic yet comfortable, great service, location could be a comprimise
Opinión escrita el 6 de Abril de 2020
Came to Wellington for a weekend getaway, seeing there was a decent deal online as i was making plans, had decided to give this Grand Mercure a go. The location of the hotel sort of on the city fringe, 10min walk to the main stretch of Cuba street, but 15-20minute walk to key areas of the cbd. Public transport options also seem to be limited given it is up a hill, but a walk is fine if it is not raining.
Check-in was great. I am not a member of the accor group loyalty program, but having stayed at several mercures and novotel, the check-in experience was great, staff were friendly without compromising professionalism. The general decor of the common areas were also good, boutique chic vibes with decent spaciousness and practicality.
My room was fine, a decent view parts of the cbd. The room was more spacious than I had imagined, with a mid-sized work desk, chair and an armchair, the room did not feel cramped. Cleanliness of both the room and bathroom were great. Only complain would be that the room felt underlit in the evenings.
Overall, a nice and comfortable stay. Depending on the nature of the trip, the location might be a slight issue, but otherwise, will definitely be a hotel i look forward to returning to.