TripAdvisor Rating
Based on 32 reviews
See allThis magnificent city hotel is an ideal option for all kinds of travellers. Situated in 33 kilometres from Birmingham Airport this alluring hotel enjoys a privileged location close to links of public transportation and an easy access to numerous motorways. The excellent location of...
More about the hotel
Thank you
I am a key worker and stayed at the hotel travelling for work. Although we are in the middle of the pandemic, the restaurant and bar are closed; I was offered a room service style breakfast and dinner. Both meals were delicious. The staff members at the hotel were amicable and helpful. I will return. Thank you!
For work
Great hotel great service and Jayne and all the staff are the best they couldn’t do anymore to help .The rooms are wonderful and very clean very good nights sleep, the food is also great and breakfast .plenty of parking and the best hotel I have stayed at.
my stay at mercure birmingham west hotel
my stay,although it was short due to a family emergency ,was brilliant,and my stay was made more brilliant by the wonderful member of staff who was their from start to end,she was a great help,her name is Yvonne and she really did make my short lived experience worth every minute,Thank you.
Brilliant place to stay
I stayed here for a few weeks, and I could only find one fault. Food is top notch, fresh and attention to detail. The only downfall is the reception is quite poor. Calls difficult to conduct on site. However, staff, service and quality made up for it.
Very pleasant stay
I have to say for the location and the price this was a really pleasant stay for me. I was in Birmingham for the weekend and didn't want to sleep on a sofa for a second night. The staff were extremely polite and efficient. I will definitely stay here again. Well done guys. OH AND THE BREAKFAST WAS SUPERB