Based on 410 review
Select the date of your trip
This lovely hotel is situated in West Des Moines. This null offers a total of 285 285. Those staying at this null may surf on the internet thanks to the Wi- Fi access ready to use on public areas. Sheraton West Des Moines provides 24-hour reception.
Check-out ends at: 11:00
Reviewed 10 november, 2021
It was a 1 night stay while passing through Des Moines. We almost always have good experiences with Sheratons, but this stay was just off. We had to switch rooms 2 times due to odor in the rooms, and even the 3rd room wasn't "fresh smelling." Cleanliness was definitely an issue. Staff were OK. They weren't rude or unprofessional, but didn't exude the typical warmth that we expect at hotels of this caliber. Hotel does have plenty of free surface parking and the location is convenient right off I-35.
Reviewed 11 october, 2021
We’ve stayed in this hotel before without any troubles; however, this last time was so bad. We were having issues with the sink/tub not draining and the toilet made a CONSTANT flushing noise. We thought there was an indoor heated pool and it was DEFINITELY not heated. It was freezing - which we were definitely disappointed about. Our sheets even came with this HUGE yellow stain on it. We definitely won’t be staying there again.
Comfortable bed - freezing room
Reviewed 26 september, 2021
The bed was comfortable and the staff were very friendly. The location is also convenient. However, there were a couple of downsides. The rooms do not have refrigerators (which is minor, but inconvenient when you have food leftovers that you'd like to keep). The major downside is that when we went (late September 2021) the facility had not been converted over to heating, and so the room was absolutely freezing! I have never stayed in a hotel which had an HVAC system like an industrial building which has to be switched between cooling and heating - every other hotel has individual heating and cooling in each room. If you go here mid-winter or mid-summer it would likely be fine, but in spring or fall you could be caught either being really hot or really cold in your room.
One night for business
Reviewed 31 july, 2021
Just stayed one night for business. This is a re-branded Embassy Suites built with the open atrium design. The common areas have been nicely updated but the rooms and bathrooms are a little dated. Comfortable beds. Very friendly staff and can drivers. About 15 minutes to the airport. A few restaurants walkable but not much else.
Reviewed 25 june, 2021
Bed was not properly made and restroom was dirty. Food was great quality. Friendly staff. Bar was a great experience. Breakfast was great. I would stay here again but y’all need to make sure to clean the room well. Much respect.