Homewood Suites by Hilton Albany Crossgates Mall

Starting at

$ 195

TripAdvisor Review

Based on 204 review

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The following services and amenities are available, but with reduced service: Airport Shuttle, Complimentary Evening Social, Fitness Center, Breakfast, Pool.Steps from Crossgates, our hotel puts premium shopping, entertainment, and more than 20 dining options at your fingertips – with exclusive disc...

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Property Info

The following services and amenities are available, but with reduced service: Airport Shuttle, Complimentary Evening Social, Fitness Center, Breakfast, Pool.Steps from Crossgates, our hotel puts premium shopping, entertainment, and more than 20 dining options at your fingertips – with exclusive discounts for our guests. Spacious suites have ample space for shopping bags, and our Shop & Drop delivery service will bring them right to you. Join us for free hot breakfast and our Monday – Thursday evening social.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Free self parking
Transport options
Towels and bed linen
Reception services
ConciergeConcierge
TVConciergeConciergeLuggage roomLuggage roomConciergeClothes dryerGardenClothes dryerConciergeGardenConciergeLuggage roomTowels and bed linenLuggage roomConciergeConciergeConciergeTowels and bed linenElevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    160

  • Very Good

    23

  • Good

    7

  • Reasonable

    8

  • Bad

    6

Travelers profile
  • Business

    78

  • Couples

    16

  • Solo travel

    3

  • Family

    64

  • Friends getaway

    4

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Food review for Ms.Albina

Reviewed 19 january, 2022

Ms.Albina, Truly enjoyed the service. She is very attentive, sweet, and diligent in following COVID protocols. The food is very delicious and is a factor in staying at this Homewood Suites Croosgates Mall!⭐⭐⭐⭐⭐

danirL2102DR

Breakfast

Reviewed 5 january, 2022

Honestly my top favorite hotel I’ve been to in the area. ALBINA IS THE BEST!!!!! She went above and beyond to make sure I was completely satisfied at breakfast, I don’t even get that level of customer service in actual restaurants. Wow I truly appreciate her and she made my stay 1000 times better. I usually jump around to different hotels when I come every month but this place is going to be my permanent stay. That place is so clean and the rest of the staff is extremely kind and helpful.

728sethd

Beautiful, brand new hotel with outstanding staff!

Reviewed 28 december, 2021

Beautiful, brand new hotel with outstanding staff! After a delicious breakfast hosted by Albina and the breakfast room staff, we had a wonderful Christmas Day dip in the pool with our grandnephew and grandniece. All in all a fantastic stay! We will be back!

D D

Awesome Stay

Reviewed 22 december, 2021

My wife and I came for a getaway with the kiddos. We loved everything about our stay. Great service all the way around, very friendly people, clean room, and so close to Crossgates. We will definitely stay again!

C6959GPthomasd

Never again

Reviewed 20 december, 2021

Very disappointing, across from the laundry with no security unlock. No housekeeping. NO mask even with the staff. Not willing to help or answer question. Unwelcoming. Hotel staff thinks the customer are just bothering them

drcsk2021