Based on 204 review
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The following services and amenities are available, but with reduced service: Airport Shuttle, Complimentary Evening Social, Fitness Center, Breakfast, Pool.Steps from Crossgates, our hotel puts premium shopping, entertainment, and more than 20 dining options at your fingertips – with exclusive discounts for our guests. Spacious suites have ample space for shopping bags, and our Shop & Drop delivery service will bring them right to you. Join us for free hot breakfast and our Monday – Thursday evening social.
Check-out ends at: 11:00
severalFree self parking
Transport optionsTowels and bed linen
Food review for Ms.Albina
Reviewed 19 january, 2022
Ms.Albina, Truly enjoyed the service. She is very attentive, sweet, and diligent in following COVID protocols. The food is very delicious and is a factor in staying at this Homewood Suites Croosgates Mall!⭐⭐⭐⭐⭐
Reviewed 5 january, 2022
Honestly my top favorite hotel I’ve been to in the area. ALBINA IS THE BEST!!!!! She went above and beyond to make sure I was completely satisfied at breakfast, I don’t even get that level of customer service in actual restaurants. Wow I truly appreciate her and she made my stay 1000 times better. I usually jump around to different hotels when I come every month but this place is going to be my permanent stay. That place is so clean and the rest of the staff is extremely kind and helpful.
Beautiful, brand new hotel with outstanding staff!
Reviewed 28 december, 2021
Beautiful, brand new hotel with outstanding staff! After a delicious breakfast hosted by Albina and the breakfast room staff, we had a wonderful Christmas Day dip in the pool with our grandnephew and grandniece. All in all a fantastic stay! We will be back!
Reviewed 22 december, 2021
My wife and I came for a getaway with the kiddos. We loved everything about our stay. Great service all the way around, very friendly people, clean room, and so close to Crossgates. We will definitely stay again!
Reviewed 20 december, 2021
Very disappointing, across from the laundry with no security unlock. No housekeeping. NO mask even with the staff. Not willing to help or answer question. Unwelcoming. Hotel staff thinks the customer are just bothering them