TripAdvisor Rating
Based on 477 reviews
See all**Property Location**.Located in Wilkes-Barre, Fairfield Inn & Suites Wilkes-Barre Scranton is in a shopping district, within a 5-minute drive of Mohegan Sun at Pocono Downs and Mohegan Sun Arena. This hotel is 4.5 mi (7.2 km) from Wyoming Seminary and 5.1 mi (8.1 km) from Seven Tubs...
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Bonvoy Beware
By default, I booked Fairfield in Wilkes Barre as a Bonvoy member passing through. Despite lovely and helpful front desk service - would never stay here again. Bonvoy Members beware! Very unsafe surroundings include a truck lot and 2 hourly motels with loitering and drug addled clientele that circle the parking lot. WTH?? Very disappointing.
Family weekend stay
Good value. Very friendly staff. TGIFridays location was very convenient. We would stay again if ever in the area again. We are still not fully functioning so the pool wasnt open, yet. I didnt like the sketchy motel right out back.
Ok for what it is
Attentive front desk, missing management, lackadaisical housekeeping. But it was inexpensive and near an event at the Mohegan Sun Arena. It’s showing it’s age and my guess is that it will leave the Marriott line soon and become a Quality Inn.
Girls Trip Gone Great!
I am a Marriott associate myself and work at the front desk, so I love when I visit other properties during my travels and be treated beautifully. This past weekend, me and a few of my close friends stayed at this property for a girls weekend. First and foremost, I have to highlight Metta, who checked me in. She was WONDERFUL! The sweetest ever with such a bright smile. I couldn't believe she'd only been working there for a few months with how smooth our check-in process was. She even went further to tell me about the town derby that happens every year hosted by the local radio station. Any questions we needed answered, she was able to answer them. Also, I would like to highlight Yolanda that works evening shift at the front desk as well. After coming in from our last night dinner, she took the time out to take a few pics of us in the lobby. She was amazing! VERY friendly as well since me and her had a small convo. I can't stress enough how great it is to have an amazing staff that makes you feel welcomed. These two women are great assets to your front desk team. When returning to PA, we'll definitely make sure to return because we love the location and the staff!
Good Value
We stayed one night while passing through the area. The location of the hotel is a bit strange - located behind TGIF restaurant and another hotel. The hotel itself seems a bit dated with worn furniture and carpeting. Check in was very quick and the woman was friendly. We appreciated having a room toward the end of the hall because it was very quiet. The beds were comfortable and we slept well. The heating/cooling system is a bit noisy. The bathroom was clean but the shower pressure could have been better. Breakfast wasn't great. There were limited offerings and the quality wasn't very good. Overall, I would say that the place was worth the money we paid.