Based on 107 review
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Rest up and refresh yourself at the 100 percent smoke-free, pet-friendly and renovated Comfort Inn hotel in Winchester, KY. We give our valued guests easy access to the Bluegrass Heritage Museum, Winchester Opera House, Kentucky Horse Park and University of KY. Get ready for the day with such amenities as free WiFi, free ample parking, free hot breakfast, free coffee, indoor heated pool, business and fitness centers. Behind every great day is a great night in your guest room, which features a refrigerator, microwave, coffee maker, hair dryer, flat-screen TV, iron and ironing board. Also, earn ...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPool
Reviewed 9 october, 2021
This place should be shut down! The pool and fitness are closed, sign says breakfast will be cold only. If they did that bc they're afraid of covid, why aren't they wearing masks at the desk? My husband went to get ice and a soda and found out there's only ice on the 3rd floor and the soda machine was out of order. To top it off, when we moved the pillows to get in bed, my husband found 1 with BLOOD SPOTS on it!! Front desk guy was very nonchalant about it. Now this place gives me the creeps! We even paid a premium price bc most places in the area were completely sold out for the night. Never again! Keep going and sleep in your car if need be. This should not be called a Comfort Inn!
No staff working - General Manage quit!
Reviewed 28 september, 2021
Made reservations for a business colleague. When she arrived no one was around to check her in. Finally 1 man who was not dressed for business, said she had no room (which she did) rooms had not been cleaned. He stated General Manager had quit and they had no one on property that knew what they were doing! Parking lot empty, lobby/halls were empty and only 2 men on site! Scary situation for a women traveling alone!!!
Not a true "Choice" hotel
Reviewed 22 may, 2021
My friend booked this hotel, using the "Choice app", as he likes to get rewards points. I would not consider this a choice hotel by any means. Upon check in, they gave me a room in which the door wouldn't lock. I complained and was moved to a room with a noisy air conditioner that didn't really work and the bathtub had some type of orange goop on the bottom. Thank goodness, they had a tub mat that I could put over it. I was too tired to go back to the front desk to complain, and just wanted to get some sleep. Unfortunately, sleep was near impossible, as my room faced an all night gas/ convenience stood with bright lights that shown into the room. There were only filmy curtains on the window and no blackout shades to block the lights. The station was busy with lots of truck and motorcycle business which was incredibly loud. After basically no sleep, I went down for the complementary breakfast and found some stale honeybuns and little else to eat. If you are looking for a quiet place to get a good night's sleep, this is not the place for you. A Choice hotel, this is not.
LACK OF MAINTENANCE AND CLEANING IS INADEQUATE!
Reviewed 3 april, 2021
The managment is not keeping up with maintenance. The phone didn't work, the wifi sucked. The future is dented. I had to change rooms because the room we were given was very dirty, There were crumbs in the drawers. The mini frige smelled so bad that the smell lingered in the air after the fridge door was shut and the coffee maker was filthy. In the "cleaner" room that we were given, someone stuck a candy wrapper in the wall outlet that was very visible and the cleaning staff didn't even bother to remove it. The bed headboards had liquid stain on it. This hotel is starting to get run down and the management is allowing this to happened. Not worth the $90 I paid. This is a $70 a night hotel at best. The staff was very nice and the lobby was well kept. I took pictures but unfortunately I lost my phone. Too bad, Really wanted to show everyone the filth.
We Liked The Place
Reviewed 6 september, 2020
The lady at the front desk is very friendly and polite. The rates are good and the rooms are clean. We have no complaints at all about this place. We'll most likely stay here again if we get back down this way...