Property Location
Located in Windsor Locks, Homewood Suites by Hilton Hartford/Windsor Locks is in a rural location, within a 10-minute drive of New England Air Museum and Connecticut Trolley Museum. This hotel is 10.7 mi (17.2 km) from Riverside Park and 12 mi (19.2 km) from Xfinity Theatre. Distances are displayed to the nearest 0.1 mile and kilometer.
- Northwest Park - 5.6 km / 3.5 mi
- New England Air Museum - 6.7 km / 4.2 mi
- Broad Brook Brewing - 7.2 km / 4.5 mi
- Phelps- Hatheway House & Garden - 7.4 km / 4.6 mi
- Connecticut Trolley Museum - 8 km / 5 mi
- Vintage Radio and Communications Museum of Connecticut - 8.3 km / 5.2 mi
- Windsor Arts Center - 8.8 km / 5.5 mi
- Talcott Mountain State Park - 11.2 km / 7 mi
- Penwood State Park - 12.5 km / 7.7 mi
- Scantic Academy-East Windsor Historical Society Museum - 12.8 km / 8 mi
- Wintonbury Hills Playground - 13 km / 8.1 mi
- Wintonbury Hills Golf Course - 13.7 km / 8.5 mi
- Keney Park - 13.9 km / 8.6 mi
- Old Farm School - 14 km / 8.7 mi
- Broad Brook Opera House - 14 km / 8.7 mi .The nearest airports are: Bradley Intl. Airport (BDL) - 2.3 km / 1.4 mi
- Westfield, MA (BAF-Barnes Municipal) - 36.2 km / 22.5 mi .
Rooms
Make yourself at home in one of the 132 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 40-inch LCD televisions are provided, with cable programming available. Conveniences include separate sitting areas and microwaves, as well as phones with free local calls.
Dining
Mingle with other guests at the complimentary reception, held on select days. For your convenience, a complimentary breakfast is served daily from 6:00 AM to 9:00 AM.
Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Windsor Locks? This hotel has 480 square feet (45 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
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Worst Room on the Property
I have stayed at the property multiple times during the pandemic, but the management has really gone downhill recently. The room was not clean, despite having the "Lysol" sticker on the door. I found a gross dental pick in plain sight, the toilet was dirty, and there were dishes and silverware missing. When I called, they said this was the only room available with an elevator and there were no ground floor rooms. I had heavy bags that I didn't want to lug up stairs, so I was stuck on the second floor in Building 6. I washed the toilet with cleaning products I had with me luckily. The hallways smell like weed because all of the help seems to smoke it continuously. The laundry room on the first floor of Building 6 reeks of skunky weed and it wafts out as you exit the elevator, which is really gross. The TV kept losing a signal and the front desk clerk said they were aware of the problem and that was it. It was something that did not get fixed because it happened the entire week of my stay. Someone called me at 8:00 AM one morning to come up to "fix" my TV, when I was told previously it wasn't anything wrong with the 2 TVs in my room. I declined any service because I didn't want anyone in my room. I didn't bother changing rooms because I had no confidence any other room would be any better. They couldn't even deliver extra towels upon request without me calling multiple times, and even then they didn't bring what I asked for. I was really disappointed with my stay and I'll probably try the Candlewood Suites down the road the next time I travel to CT.
Traveling with large family
Traveling to attend my mom’s funeral. The front desk associate did a great job with room placement despite the availability being limited. It was important for the family to stay together during our stay. Very much appreciated her efforts.
Great room, poor breakfast
No attempt to replenish breakfast with an hour left for the meal. Ran out of food and no basic items such as sugar. No attempt made to replenish. I was very disappointed because this was my last day here with a six hour drive ahead of me.
Poor management
The room was fairly nice with the exception of the bathroom not being very clean. The breakfast was also fairly good as far as hotel food goes. My problem was a billing issue and the management’s complete failure to follow up with getting it resolved. I paid with cash at checkout and was told my credit card would be reimbursed for the original fee charged when I booked the reservation. 6 1/2 weeks and four phone calls made to the hotel later and still no refund or any information as to WHEN they even plan to send it to me. They’ve essentially told me it’s my own fault for giving the front desk clerk the cash because the type of reservation I made didn’t have an option for cash payment instead of the fact that he should not have accepted the money or told me that it could be credited back to the card. Terrible management/ customer service!! If you don’t mind giving the hotel an interest free loan for a few months, I guess the stay here was decent.
Not up to Homewood Suites standard
Stayed one night in a smoky room but supposedly smoke free hotel. Rooms are spread out in several buildings unlike other Homewood Suites we've stayed at. Plumbing drained slowly, faucet handles were loose, and things just seemed worn out. Time for a major remodel.