Reviewed 21 October, 2021
We've stayed at this BW a few times over the years and enjoyed it every time. View of the Detroit skyline across the river is beautiful as it changes from afternoon to to sunset, to sunrise, reflecting in the water. The walkway along the Detroit River is also very relaxing, with a few ship passing by. Only a 10 minute walk to Caesars Casino.
Reviewed 20 October, 2021
I love this hotel, to be waking every morning seeing the sites of the Detroit Skyline, and at night, its very colourful. Even though at this time, we cant travel a lot, it felt like I was staying in a Big City.
Very disappointed visit
Reviewed 11 October, 2021
It was the most expensive Night I've had to spend at the Best Western since it first opened in WIndsor yet it was the most disappointing... Cost was $165 a night. I had an obstructed view on the 5th floor. Normally, i had a much nicer view with no walls. The breakfast was filled with junk food... Child safe bar, nutrigrain, yogurt, an apple juice plus either a cold bagel, egg and cheese, breakfast burrito, etc. These were all prepacked. I was down by 9 and there was nothing left. except bagels no breakfast burritos etc... No covid protocols were enforced... no one asked for my vaccination proof or even if I had covid symptoms. I think the hotel was happy to be filled once again, but I certainly did not feel safe being there. In the past, I was quite happy with their cleanliness, but this time I worried. They used to alternate the rooms after cleaning to ensure its safety. Not anymore! Too many customers. The air conditioning unit keep turning on throughout the night and it kept me up.
I doubt if I will be back again unless things change.
Get the river view panoramic windows- worth the $$
Reviewed 25 September, 2021
friendly, comfy room. w huge panorama windows looking at detroit and river...
convenient parking garage, bag breakfast due to covid, but more than carbs... egg and cheese muffin and good coffee.
Our dogs were well behaved and had no trouble w elevators.
it was awkward bringing luggage from garage... should have unloaded at back door first.
Regular Monthly Guest
Reviewed 23 September, 2021
I spend 2 nights a month at this location. Panoramic view is worth the upgrade. Staff and amenities are great, however disappointed with breakfast. Was previously self serve, easy and efficient. Was changed to a different location, more time consuming, having to wait for someone to hand you the food. Not impressed.