Based on 1161 review
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This luxurious hotel is set in an impeccably well-preserved historic estate in the town of Xochitepec, just outside of Cuernavaca. Here visitors may take a step back in time in the enchanting gardens and browse the Hortensia Buenrostro Library, or head into Cuernavaca for impressive monuments, museums, churches, gardens and palaces. The hotel's substantial and elegant rooms feature high ceilings, fine wood-carved furnishings and modern amenities. Guests can go for a swim in the sparkling outdoor pool, relax and rejuvenate in the spa, and savour traditional Mexican dishes al fresco in the pictu...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilities.
Business Facilities / FacilitiesBusiness Center
Beautiful place but lacks in service
Reviewed 8 november, 2021
Came to Cuernavaca for a wedding. First off, the grounds and hotel are absolutely stunning from the lobby, pool areas, restaurant. Almost "park like"Even the Starbucks on premises was in a cave like area. This place would be worth the price if the rooms weren't so dark and the food was better. The buffet was average although we paid same price for food during weekday that was much better and more options available for the weekends. We ordered room service one night and one item was a tri tip sandwich. Very little meat and filled with lettuce etc. Not worth the price. Also, not much around to walk to as far as stores, etc. (surrounded by houses). This place would be exceptional if service/food better
Beautiful Hacienda. Big, Amazing
Reviewed 3 september, 2021
A great old Hacienda, transformed into an Hotel. Nice gardens, and spaces to walk thru. The staff is very nice. The bad part: The have two pools, and enough space for families and kids, and still aloud kids into the jacuzzi, thats makes a horrible experience, impossible to have a relaxin moment with your couple or friends, and have a nice chat. you have children screaming and jumping even though they have other areas perfectly suitable for them. Not in my plans to go back if of the hotel not to have a jacuzzi area only for adults. Room service ends very early. There is only one vending machine, with very few options; considering that there is nothing nearby for dinner experience, well, not even an Oxxo. Pool temperature is cold, considering this rainy, cold days. The arrival by car, is confusing, not enough signs, and you wonder ¿what should i do?, where do i leve my car? Will I be helped?
Reviewed 14 august, 2021
Our family spent 3 days in this beautiful and relaxing place. All accommodations were excellent. The grounds were immaculate and the pool settings were beautiful and welcoming. Food service at the pools and room service was great. Restaurant food was good but service was painfully slow. This didn't mar our overall experience but should be attended to by management.
Good Option in Cuernavaca
Reviewed 12 may, 2021
This property has spectacular gardens and some beautiful buildings. The pools are very good. The rooms are getting a little bit worn and could use some remodeling. The quality of the food was mixed -- some dishes were excellent while others were mediocre.
a bad experience
Reviewed 24 april, 2021
we god sick and it is almost sure is the food at the hotel. Our room was infected with mosquitoes and wasps. The AC was very noisy. We could not sleep the second night because there was a wedding. We paid a very high price because the occupancy of the hotel was high. It seems that the hotel is more interested to make a lot of money