Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

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$ 101

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TripAdvisor Review

Based on 1161 review

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This luxurious hotel is set in an impeccably well-preserved historic estate in the town of Xochitepec, just outside of Cuernavaca. Here visitors may take a step back in time in the enchanting gardens and browse the Hortensia Buenrostro Library, or head into Cuernavaca for impressive monuments, museu...

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Property Info

This luxurious hotel is set in an impeccably well-preserved historic estate in the town of Xochitepec, just outside of Cuernavaca. Here visitors may take a step back in time in the enchanting gardens and browse the Hortensia Buenrostro Library, or head into Cuernavaca for impressive monuments, museums, churches, gardens and palaces. The hotel's substantial and elegant rooms feature high ceilings, fine wood-carved furnishings and modern amenities. Guests can go for a swim in the sparkling outdoor pool, relax and rejuvenate in the spa, and savour traditional Mexican dishes al fresco in the pictu...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
.
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Without elevatorsFast check-inMeal service changed to increase securityThe use of a mask is mandatory in the establishmentSmoking areasReception with wheelchair accessIn-room accessibilityContactless check-in availableBabysitting or childcare (surcharge)Support for excursions / ticket purchaseElectrostatic spraying used in disinfectionMultilingual teamNumber of outdoor pools: 2Quick checkoutSpa treatment roomsShower room adapted for wheelchairsBar / LoungePool or snooker tableWheelchair accessible bathroomTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baFree self parkingTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.This motel offers designated smoking areas.Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This aparthotel also features complimentary wireless Internet access and tour/ticket assistanceBalconyEnjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    633

  • Very Good

    276

  • Good

    120

  • Reasonable

    60

  • Bad

    72

Travelers profile
  • Business

    241

  • Couples

    297

  • Solo travel

    13

  • Family

    485

  • Friends getaway

    71

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Beautiful place but lacks in service

Reviewed 8 november, 2021

Came to Cuernavaca for a wedding. First off, the grounds and hotel are absolutely stunning from the lobby, pool areas, restaurant. Almost "park like"Even the Starbucks on premises was in a cave like area. This place would be worth the price if the rooms weren't so dark and the food was better. The buffet was average although we paid same price for food during weekday that was much better and more options available for the weekends. We ordered room service one night and one item was a tri tip sandwich. Very little meat and filled with lettuce etc. Not worth the price. Also, not much around to walk to as far as stores, etc. (surrounded by houses). This place would be exceptional if service/food better

michellerR6668

Beautiful Hacienda. Big, Amazing

Reviewed 3 september, 2021

A great old Hacienda, transformed into an Hotel. Nice gardens, and spaces to walk thru. The staff is very nice. The bad part: The have two pools, and enough space for families and kids, and still aloud kids into the jacuzzi, thats makes a horrible experience, impossible to have a relaxin moment with your couple or friends, and have a nice chat. you have children screaming and jumping even though they have other areas perfectly suitable for them. Not in my plans to go back if of the hotel not to have a jacuzzi area only for adults. Room service ends very early. There is only one vending machine, with very few options; considering that there is nothing nearby for dinner experience, well, not even an Oxxo. Pool temperature is cold, considering this rainy, cold days. The arrival by car, is confusing, not enough signs, and you wonder ¿what should i do?, where do i leve my car? Will I be helped?

DulceG46

Like Eden

Reviewed 14 august, 2021

Our family spent 3 days in this beautiful and relaxing place. All accommodations were excellent. The grounds were immaculate and the pool settings were beautiful and welcoming. Food service at the pools and room service was great. Restaurant food was good but service was painfully slow. This didn't mar our overall experience but should be attended to by management.

CHOref

Good Option in Cuernavaca

Reviewed 12 may, 2021

This property has spectacular gardens and some beautiful buildings. The pools are very good. The rooms are getting a little bit worn and could use some remodeling. The quality of the food was mixed -- some dishes were excellent while others were mediocre.

gilanav

a bad experience

Reviewed 24 april, 2021

we god sick and it is almost sure is the food at the hotel. Our room was infected with mosquitoes and wasps. The AC was very noisy. We could not sleep the second night because there was a wedding. We paid a very high price because the occupancy of the hotel was high. It seems that the hotel is more interested to make a lot of money

micheldaumerie