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TripAdvisor Review
Based on 5617 review
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Convenient City Centre location minutes walk of major Shopping Tourist Attractions Theatre and Restaurants.Located alongside Yorks historic walls with views of York Minster The 5 star Grand Hotel and Spa offers the ultimate in luxury within the hotel our Rise Restaurant offers a European Cuisine The...
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Convenient City Centre location minutes walk of major Shopping Tourist Attractions Theatre and Restaurants.Located alongside Yorks historic walls with views of York Minster The 5 star Grand Hotel and Spa offers the ultimate in luxury within the hotel our Rise Restaurant offers a European Cuisine The Spa at the Grand is set in the atmospheric vaults where the North Eastern Railway Company once stowed its millions To view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Parking
Business center
Concierge
Sauna
Safety Box
Business center
TripAdvisor
Excellent
3958
Very Good
954
Good
418
Reasonable
173
Bad
115
Business
292
Couples
3265
Solo travel
98
Family
736
Friends getaway
506
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 30 July, 2021
We had a really wonderful time at the Grand in York. Everyone was so friendly and helpful. The meal in the Rise restaurant was really enjoyable. Great place to stay and short walking distance to the centre of York. The hotel were particularly supportive when we had not booked a night for our arrival date, they sorted it out very efficiently and were very kind.
thebarretts2008
Reviewed 30 July, 2021
First class all round. Ian the concierge makes this hotel stand out - he really makes you feel special from the start. Helpful and genuine. Great rooms in particular with attention to detail. Special touches and a very relaxed atmosphere
claire699
Reviewed 30 July, 2021
The hotel is excellent 10/10 for location facilities etc would highly recommend if you are planning a stay in the historic city. All the Restaurants bars shops minster are also within easy walking distance.
Trip437407
Reviewed 29 July, 2021
BEAUTIFUL accommodation and EXCEPTIONAL staff. 2 night stay was exquisite. Food was out of this world. We had breakfast, dinner and afternoon tea. Plentiful and tasty. Great location near the station or park for £25 at nearby NCP car park (for 24 hours). The spa was nice, but could have easily had a 2nd jacuzzi installed as we had to wait around for it to be free, then we were mindful of not using it too long due to other guests waiting. Sauna and Steam room were good temperatures. Treatments were lush! The Temple Spa products made our skin so soft - we purchased a few face and body products - had to! The staff went out of their way to make our stay special as it was a special occasion. A long commute from London but we can't wait to visit again next time we visit the lovely York.
PoodlerChick109
Reviewed 29 July, 2021
Great friendly Staff ~ had to complain on one occasion for a minor problem but took 3 attempts talking to other staff before the manager sorted it in minutes. The spa was very busy, there were 6 friends in the jacuzzi who did not move so, due to Covid 19 regulations could not enter
Traveler824685