Based on 64 review
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This simple hotel is set in Downtown. Budgetel Inn Suites Yuma offers Wi-Fi internet connection in communal areas. The null provides 24-hour reception.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Not the best
Reviewed 6 april, 2021
The floor had not been swept or mopped. Hair on the floor. We spilled some water and used a napkin to wipe it up. The napkin was super dirty when we looked at it...like the floor hadn't been mopped in a year. Our room always smelled like old urine, made it hard to sleep at night. Multiple cigarette burns in both bed sheets and blankets. (non-smoking room) The fan was also very annoying with the clunking and banging sounds it made. But if we turned off the fan, we could hear loud neighbors. All the typical low-budget, 2-star hotel type stuff. You get what you pay for.
Better than Motel 6
Reviewed 17 march, 2021
Cheaper than motel 6 but better..good beds (2) and it had a fridge ,microwave , comfortable chair , no carpet, nice pool, working ice machine, working internet..someday coffee will be back COVID 19 bah!
Non-smoking room reeked of smoke - Beware
Reviewed 10 november, 2020
We booked a non-smoking room for two nights at the Budgetel Inn in Yuma. When we opened the door to our room we were greeted with the stench of smoke. Immediately went to the front desk and was told the hotel was full, and they couldn't change rooms that evening but could in the morning. After a miserable night with burning eyes, I went back to the hotel front desk, and was told that they would switch rooms for me later in the day. Went back again at 6 pm after being out all day, and was told the hotel is full again and that I should have come back a 3 pm (which I wasn't told and was impossible anyway). I was given a bottle of air freshener which did nothing. I asked for a partial refund, and was told no. There was nothing they could do for me and it was just tough luck. If you want a smoky room and rude desk clerks (Abel was one of them), this is your place.
Horrible customer service
Reviewed 29 july, 2020
Tried to stay there but the AC in the room wasn't working. We requested a different room but the lady at the front said to turn off the AC for 15 min than turn it back on. We were hot and tired from traveling. When the lady at the front said she could not switch our room due to COVID-19 we asked for a refund. She refused saying we had 15 min from the time of checking in to get a refund and it was past that. We asked to see the policy and she said she didn't have to show us that. My husband called the local police department but they said this was a civil matter and suggested we call the corporate office which we did and left a detailed message. 3 days ago still have not heard from them!! I have never seen someone in hospitality to be so nasty. We checked into the best Western and it was fabulous!! Cold AC which is what we wanted, clean and quiet room. Do NOT stay at Budgetel!!!
Reviewed 23 june, 2020
When we got there we got our key and in the room there was still someone there that shouldn’t not been there but right away they gave us a new room. Very nice people there. The room was very clean, the a/c was working perfect because the day we went it was very hot out.