Not good for this price
Reviewed 29 September, 2019
A big hotel, more than 800 rooms. In the room there were no enough towels and we found a courtesy bottle of water opened half filled. Everyday we had to ask for towels. One day they took the dirty towels and did not leave towels at all. There is not air conditioned, only a fan with no power. Remote control not working. The restaurant is OK, but could be better. This was my first time in this hotel and I did not like the service and the environment. The only thing I liked was the close of the downtown and to everywhere in Zacatecas.
Hotel security unable to control noisy drunks unable to sleep
Reviewed 26 October, 2018
Four nights we asked security to quiet the drunk people below us. They yelled and sang all night long until sunup. Hotel security did nothing.
Ready to go home and get some sleep!
Very very disappointed!
Found by accident
Reviewed 30 September, 2018
Amazing place to stay. Staff can't do enough for you. The room is clean, large and free of smells. If you find yourself adrift in Zacatecas, stay here. The price is great and the value is enormous. The front desk staff are extremely accommodating and the porters are so friendly and helpful. Next stay in Zacatecas, I stay here.
Old Mexico in a Beautiful Setting
Reviewed 1 November, 2017
Don Miguel is a very large hotel with many rooms, meeting rooms, and a very nice restaurant in the heart of Zacatecas. The city is a beautiful, Spanish Colonial city, and Don Miguel continues that theme with old world woodwork, arched doors, Spanish tile and great views of the city.
The rooms are very modern with wood floors, large screen TVs and updated bathrooms. Our room was very clean and well appointed. We were very comfortable as Americans traveling who are familiar with Mexico. One note, the water is not filtered, but they provide bottled water upon request.
The Hotel Restaurant is quite good. We ate the breakfast buffet a few days, and it was always delicious filled with Mexican specialties, fruit, juices, and good coffee. We even did a large event there for about 30 people. The sales staff was very helpful in planning and coordinating, the restaurant staff was attentive, and the food was delicious and beautiful.
The entire staff was very helpful and accommodating. If you want a late cleaning, no problem. If you want room service, it's prompt, clean, hot and fresh. The front desk is always ready to help you.
This place is highly recommended. We plan to travel to Zacatecas more often, and this will be our hotel.
huge hotel easy access
Reviewed 27 September, 2017
It's a big hotel with a lot of rooms with different price, I was here for two nights with friends in two contiguous rooms, rooms were basics, tv didn't work but with a call to reception they fixed it. Has conditionated air because zacatecas is cold in winter but warm in summer, its a good hotel for easy acces, just next to the principal avenue, and all the taxi drivers knows it. you'll pay only 5 dollars to go to the historic places. I recomend to use taxi or uber, because the streets are small and very confuse, plus the food is awesome there