Hotel Crocus
Más detalles
6
Apartamento (2 Adults)
Max. 2 adultos y 1 niño
5
Quarto casal ou duplo standard
Max. 2 adultos y 1 niño
10
Quarto casal ou duplo luxo
Max. 2 adultos y 1 niño
4
Quarto triplo
Max. 3 adultos y 2 niños
5
Quarto standard, 1 cama de solteiro
Max. 1 adulto y 1 niño
Información de la propiedad
Check-out hasta las: 12:00
Chalubinskiego 40 - Zakopane, Voivodato de Pequeña Polonia - Polonia - 34-500
Comodidades de la propiedad
Check-out hasta las: 12:00
Calificación por los huéspedes
TripAdvisor
Calificación de Viajeros
Excelente
102
Muy bien
48
Bueno
16
Razonable
5
Mal
4
Perfil del Viajero
De negocios
23
En pareja
50
En solitario
4
En familia
69
Con amigos
11
Resumen de puntajes
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
Fabuloso spa
Opinión escrita el 14 de mayo de 2015
El hotel tiene un fabuloso spa de acceso gratuito, situado junto un arroyo en plena montaña pero muy bien comunicado con el centro del pueblo, el desayuno es bufet libre muy variado con zumos naturales, todo muy limpio y el personal muy agradable, una de las recepcionistas habla un poquito de español
Desire A
Lovely Visit
Opinión escrita el 13 de junio de 2022
This modern hotel had spacious rooms, great location, lovely food, and a great staff. Would stay here again. It was quiet and they offered many amenities. The breakfast buffet offered quite a selection Dinner was very good and the bar was great.
Sue G
Very disappointed
Opinión escrita el 16 de novembre de 2018
I travelled to this hotel a year ago with a friend and could not fault it. I then booked again for September 2018 with my family and I can not explain how disappointed I am with the lack of service. We arrived late on the Thursday night to fined that our adjoining rooms had not been made up to accommodate our 3 children, i asked reception if i could have the sheets so I could make up the third bed myself, she advised she would have a member of staff sort this. The member of staff arrived shortly after, did not knock on the door, barged in knocked my children's drinks over from the table into my eldest s bag and straight into her MacBook which she had brought to complete university work. I reported immediately to reception who informed me that they would consult with the Manager the next day. They did this and I spoke to the manager who decided that due to time restraints we should take the MacBook home and get a quote for the repair. ( macBook would switch on but the screen was not right and the key board would not work) On our return we took to the apple shop and sent the quotation to the hotel and Mancen the director after numerous calls and emails which he ignored eventually agreed to pay for, quote quite clearly stated that due to the amount of damage they could not check properly and that the things they would replace would allow them to then test it properly. This was done and when Mac Book was then tested fully a further quote was given to the hotel. Apple, myself and my daughter have since been attempting to contact the hotel who accepted full responsibility for the damage but they are very reluctant to answer us, they say they will call and then do not. Mancen has been a complete let down from my first meeting with him. He eventually emailed me to say that their insurance company are refusing to pay any further Bills even though the Mac Book is completely broken. Do not trust this hotel complete lack of disrespect for customers property and the fact my daughter is 20 and that the man just barged into her room without knocking, at that time she may well have been changing. This is wholly unacceptable. Mancen I can not tell you how disappointed I am at the way you have handled this and offering a 50% discount on a room instead of the repair is not acceptable when your staff have trashed £1000's of computer. After this experience I would never use this hotel again. The stress this has caused myself and my daughter above the financial implications I can not even put into words. This also spoiled our whole time here as my daughter was completely stressed as she could not complete her university work as planned. Very poor show by the management.
Helbil
gorgeous Hotel
Opinión escrita el 30 de septiembre de 2018
stayed at the crocus hotel for 2 nights in sept, the rooms were spacious and bathroom great with heated ploor tiles. The gym and pool and spa facilities are excellent. overall highly recommended and we will be returning.
134liamb
Excellent location, spacious clean apartments, superb coffee
Opinión escrita el 25 de julio de 2017
The location is top - you can see the train station though the window, however, you never hear the train leaving or arriving. There is a small supermarket just round the corner as well as eating places (cafeterias, restaurants). We had an apartment on the 3rd floor. It was very clean, spacious, with a kitchenette and all kitchen utensils should we decide to have meals there. The breakfast was rather rich in choice. The coffee was super and the croissants were so delicious (I still remember the taste). The waiters at the restaurant during breakfast time were extremely efficient. The check-in and out were smooth. The parking lot was in front of the hotel.
specas