Based on 430 review
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The Park Inn by Radisson Zalakaros, a member of Radisson Hotel Group, represents lively, fresh, carefree comfort with its signature colors, and cozy, homey atmosphere. The hotel is located in the heart of Zalakaros, and offers direct access to the Zalakaros Thermal Spa and Aquapark. Our guests can comfortably walk over to the spa directly from the hotel through a closed, heated corridor. We can provide in a standard double room only 1 extra bed and 1 baby bed, because we have a strict fire protection rules. We are calculating extra surcharge for child between 6-17.99 y.o. The half board surcha...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesPool.
Business Facilities / FacilitiesSteam room
Overpriced, noisy, dirty, unprofessional service, trying to overcharge you
Reviewed 15 november, 2021
A) Noisy, it's hard to get a good sleep: - The doors are not correctly set up, they are automatically slammed which makes a huge noise - No sound insulation on the doors, you can hear everything that happens in the corridor (the neighbors' doors being slammed, for example) - The restaurant is also very noisy, all the chairs make a huge squeeky noise when dragged on the floor B) Service is amateur - Bartender only able to make cocktails from the menu, even if all ingredients are available - Staff unable to provide Nescafe for breakfast in the restaurant, even though it's available free of charge in the rooms - No flexibility around late check out, only one option available for 28k huf/room (!!!) - Reception desk trying to overcharge you, not honoring the advertised weekend deal price. When I raised the issue they didn't say sorry but came up with some bs explanation. - We received a room where the heating was not operational. Reception desk only offered extra blankets, I had to decline and ask for another room (which I got eventually) - Poor selection of drinks in the bar D) Quality issues in the restaurant - terrible coffee, low quality 1.5% UHT milk - low quality ca. 25% fruit content juice - chicken wings from the a la carte menu not properly cleaned, feathers visible - eggs not properly cleaned, sh.t visible on the shells all over E) Dirty - Walls, carpet, and the chair in the room are quite dirty, having multiple spots. F) Positive stuff Larger than average selection of food (mostly tasty) and direct access to the spa. Conclusion: It's extremely overpriced, it's been globally the worst 4* hotel experience I had in this price range.
Reviewed 6 february, 2021
I only spent one night on business at the hotel. Due to an epidemic, the service is breakfast only. The price is right. The room is clean, comfortable bed. Staff helpful. I will visit the hotel several times.
Polite staff, comfortable rooms
Reviewed 8 october, 2020
We used the hotel and its services for a weekend. The staff was very helpful and friendly from the beginning till the end. Breakfast and dinner was plenty and various. As usual beverages and alcohol for the dinner is not included in the HB, prices were adjusted to the level of the hotel (beer is 5 EUR, cola is 3 EUR etc.) Rooms were comfortable and clean, good idea to install the LED ambient lighting, kids really liked it. Parking is provided for a fee (5 EUR/nigh) in the garage. The hotel has a direct access to the nearby spa.
New hotel close to the thermal park
Reviewed 11 february, 2020
We travelled here as a family with two daughters in november 2019. The hotel is new , clean and very good furnished. The big advantage was for us unlimited access to the thermal park, which is directly linked to the hotel. Thermal park is divided into several zones - entertaining with water slides, spa with healing water and relaxing. The staff at the reception are very nice, willing to give advice, check in and check out lasted only a few minutes. I was very pleasantly surprised by the restaurant, a very large choice for breakfast and, of course, a food counter was also available for people with food intolerances. dinner was a bit weaker I would welcome more dishes from regional cuisine. The only minus I give the size of the room, since they gave us two extra beds in the room could not even move. Perhaps it would be better to limit the sale of rooms to only one extra bed. In winter there are not very many people and activities to spend time in the city. However, around nature is very nice, so you can go on a trip. we were on the lookout in a forest park above the city, to see the Little Balaton nature reserve. Also, the resorts of Lake Balaton are not far away.
Reviewed 23 december, 2019
The best thing about this hotel is that it is connected with thermal area which is next to the hotel. Rooms are spacious, bright and all of same standard. Rooms could be more clean but this is only our feeling because we compare it with some other hotels in Europe where we got rooms that were better maintained. Food is fine, choice is really wide. Sometimes it is problem to get some drink because staff is busy. Receptionists were really helpful.