Based on 341 review
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Ixtapa Zihuatanejo is a wonderful destination with spectacular beaches and extensive areas of tropical vegetation, ideal for resting or practicing different sports such as: fishing, diving, snorkeling, surfing, golf, cycling, athletics, among others.
Check-out ends at: 11:00
Pool and wellness facilitiesSPA
Business Facilities / FacilitiesBusiness Center
Comfortable, laid back, and awesome!
Reviewed 8 march, 2020
Our rather large family (7 people) stayed here over Thanksgiving week 2019. A couple of us speak a little Spanish but most none at all. We had a great time. The food was good and always plenty of it. I'm a coffee snob and was very happy with my morning cup. The nightly shows were fun. The grounds and facilities are all very well maintained. The beach is wonderful and the ocean warm. I highly recommend walking down to the water taxi and going over to Isla Ixtapa. Stronlgy recommend - will be going back.
Reviewed 13 february, 2020
Zero stars. Thought i would save money and stay at a smaller resort.. the food was the worst I've experienced in my 30 plus years of traveling to mexico...the alcohol was recycled and from the bottom of the low end charts. They understood zero english even with a translator..the security guards stared at us most the time and my wife felt very comfortable..i went three times to the front desk to ask for a manager..we left tips all day everday didn't matter..the maid service was awesome .we were the only Americans at this resort and now i know why...never make this mistake ever again..any one that rates this hotel over a 2 star must have spent time in prison.. garbagehole..maybe were alittle spoiled from staying at the grand azul..but didnt expect how bad it could be.... even getting a taxicab to go to the airport was a chore...they wanted me to wait for a friend soo he could make money on us. I had to walk out to main street to hail my own cab..had enough..
Not That Great
Reviewed 11 february, 2020
Checkin- so easy, walked up and they had everything ready to go. Front desk was very accommodating. The rooms- well, the balcony is much larger than the room, jokingly. Not every room has ocean view, sadly. There is no drawer space, few hangers; lots of closet space, a lock box (literally)no fridge, no 3 plug outlets, no English channels (if you are winding down at night and want to watch tv), you get two waters a day, no ice machine (will need to call down for it or go get it from the restaurant or bar), no iron in room, beds are ok, semi firm. You might need additional pillows, only two per bed, standard room. They were also lumpy. The rooms are cleaned daily and look great when you come back to them. The maid service is great. We left a 2.00 USD tip daily with a pecan delight for our maid.They are bungalow style. The air conditioning is over bearing. Ask for additional blankets or wake up like you live in Alaska! The Property- HUGE. only two hotels that share the beach; the Azul and Qualton.the water is calm enough to swim in, yet body surf! It's a hard sand beach, but like at the hotel zone in Ixtapa. Lots to do. There are lounge chairs and umbrellas for the guests on the beach as well as huts. There are two pools, we chose not to sit at- annoying music, too many families, the beach at least allowed us to play our own music, listen to the waves, read. Sleep, etc. The vendors are consistent, but courteous. There are tennis courts, basketball courts, a life size chess board, dance club, cinema, and shows nightly. You can get lost walking around. We laughed at the handicap accommodations as the hills and ramps were steep. And laughed by meaning of don't bother if you are chair ridden, Walkers are a challenge, as are canes. We watched a few struggle to get to the restaurant on the hill, down to the beach and to and from their hotel rooms. Amenities- all non motorized sports included. All inclusive, if you drink top shelf liquor- Jack. Captain. Bacardi- not here- All inclusive was not a bargain here, we bought our liquor and had the waitstaff fill our own cups with mixers only. Beer was ok. It was cold, they serve it with ice cubes. Wine- no, mimosas, no. Not great. The food. Well, my stomach was not having it. Not bad but not great. We had reservations two nights but skipped the second night after the first night. The salmon was good. All else I could have done without. I ordered the choclate cake for dessert, I took one bite and it tasted like ajax. I think the spoon may have had cleaning solution on it. Soon after my stomach knotted up and I became Ill. My husband finished the cake and said it was fine to him. Breakfast was ok. We ate eggs. There is no strip bacon, only crumb or chopped to extinction style bacon. Fruits were ok. Coffee was very good. There was only one chef at the egg station, so it took upwards 20 minutes to get an omelet or eggs. After eating at the sunset restaurant the one night, I decided not to eat on site except the breakfast. The Staff- if you dont speak any Spanish- learn or download an app that translates. I speak pretty good spanish, at least enough to Express my needs and understand what they are saying to me. The staff were always helpful. The hotel caters mostly to nationals. There were no Americans here, a couple canadians, and a couple from Ireland. It really didn't bother us at all and we enjoyed everyone. Again learn some spanish or get an App. It will make your time here much easier. The regulars are very helpful too. We had a couple travel with us and they stayed at the Azul, they would come sit with is on the beach, running back and forth to their hotel to get their drinks. We couldnt sit with them cause they hotel Azul had their beach area for lounging blocked off, so they sat with us. We really isn't have any problems with that except a couple times. Qaulton thought they were drinking their liquor and we had to let them know that they were just sitting with us and they seem to be ok once they knew they were not eating or drinking anything from there property. I commend them for their securiry, but they also made us feel like shoplifters being watched from a distance. It kinda pissed us off, especially since none of their staff were addressing them or serving them. Not to mention we may have been the only guests on the beach evening tipping our service staff at all. We commend the hotel for also employing persons with disabilities. It made our hearts warm and happy to see equal opportunity. All in all we give a 2. We prefer more 5 star accommodations, but we took a chance. It's not for us, but as for ixtapa itself we will always be back here. Things to do outside the hotel- Ixtapa Island! Take the ferry boat off the pier. Cheap fun. Snorkel, swim, get naked. Stick to beer, it is cheapest. Banditis- zihuatanejo. Good food next to shopping. Frank and Generals are a must for pizza and pierogies. Miriscoles in Playa Linda- take your catch of the day to the owner and he will cook you a gourmet feast. We caught a sailfish and they did an excellent job in preparing it multiple ways. A must to go for Lobster too.
Excellent value and experience
Reviewed 3 december, 2019
Note: This review is meant for North American travelers. My father and stepmother are expats living in central Mexico. When we suggested meeting them somewhere on the Mexican coast for Thanksgiving week, they recommended this place since they'd stayed here before and enjoyed it. I'm glad they did because we LOVED it. First, you should be aware that the vast majority of Qualton Club guests are Mexican tourists. It does help if you or someone in your party speaks at least a little Spanish, but many of the employees speak English quite well, so it's not a requirement. I remember a little from school 4 decades ago, and got along just fine. If you're the kind of traveler who likes to feel like you're actually *in* a country when you visit it, but you're tempted by the convenience of an all-inclusive resort, then this is a good and economical option. It's family-friendly and quiet, except around the children's pool during the day, of course. It felt to me like what I imagine a (lower-end) mid-20th century Catskills resort would have been like — only with sun, palm trees, and a beach. We appeared to be the only white North American guests during our stay, but I didn't notice the kind of "staring" mentioned in another review. A few of the other guests seemed a little surprised to see us at first, but a friendly smile and "Hola!" were always returned. We just behaved like guests in another country and got along just fine. Our rooms were amazing, with beach view patios and close to everything (but with very little noise in the evenings). The rooms were very clean and the air conditioners were new and fancy (it took me a while to figure out the remote control). There were some tiny bugs around the sink, but that kind of thing is to be expected in a low-rise (2-story) building in a tropical area. The only downside was that, in my unit, I was only once able to take a warm shower, but given the heat outside it wasn't a huge problem. The buffet food options were good — a little hit-or-miss for some things but there was always a wide variety of things to choose from. The wait-staff brings drinks to your table and tips are appreciated (~20 pesos/$1). There's also a dinner restaurant for ages 12 and up set up on the beach (it's part of the all-inclusive price, but reservations are needed). We only ate there once but the food was EXCELLENT. Activities: -- There are two pools, one for families, and another with a swim-up bar for adults. There were a number of activities (bingo, etc.) around the family pool, but as it was led in Spanish we didn't usually know what was going on. -- The beach was beautiful and uncrowded, with more than enough chairs and umbrellas to go around. -- Some of our family did a guided kayak trip to Ixtapa Island and back. (I took the water taxi which is located right next to the resort.) -- There are evening shows with a different theme each night. The performers/dancers are resort employees who hail from all over Latin America. We enjoyed these a great deal. -- There is a late-night disco (well away from the rooms) for the night owls, but we never went so I can't really comment on that. We were too exhausted from all the activity during the day! -- My daughter and stepmother borrowed bicycles one morning. The main avenue that runs through Ixtapa is lovely. -- Transportation wasn't a problem. The resort doesn't operate a shuttle service, but taxis and buses are very convenient. We went to a restaurant (Deborah's) in Ixtapa for Thanksgiving dinner and, on another day, into Zihuatanejo to browse around. The service was unfailingly friendly and helpful, from the concierge and desk staff to the wait staff and housekeeping staff. They were also very gracious and patient with my fumbling Spanish. We all agreed that we'd love to go back there some day.
Reviewed 3 february, 2019
Stayed there 5 nights. Found it to be very nice and relaxing. Great place for families. Staff very friendly and helpful. Food was good and plentiful but not spectacular. Kayaking, sailboating, bicycling are included. Beach was nice with light wave action due to the island in front.